Sunstar Club — Not issuing voucher of Hotel Booking & Hotel is denying the booking

Address:	Ahmedabad, Gujarat
Website:	sunstarclub.in

My member ship no. is _____

I have become a member of the club in December 2016.

I have been issued a confirmation of request for booking at J W Marriot, Mumbai for 24th to 26th March 2017. I have been following up with the company to issue a voucher for the booking but there is no response. My EMI payments are up to date.

I am attaching herewith the confirmation of request letter issued by the company. The company does not answer calls and if by chance the call is answered they are giving vague reasons and just biding time. I am calling the helpline nos but the same are unanswered and non operational.

I called up the J W Marriot Hotel with the attached company confirmation in hand but the Hotel reservation people replied that the company has not booked any room with them.

The Mumbai office has also been shut down but still being shown on the website. I have heard that the Ahmedabad office has also shut down.

Please take action against

Regards,

Ruchi & Rohan Kolhatkar