Super Gas — Gas leakage, pathetic response | |||
We took Supergas connection in Oct'14. This morning when I woke up, I sensed LPG leakage smell in the house. Immediately opened all windows and doors and shut off the regulator. It made a hissing sound and kept leaking. It stopped hissing after some time. I kept calling my Sholinganallur dealer from morning 10am. No response except for ya ya we will come, 15 min. I had to call every office and head office and they kept asking me to take my original receipt and give me this number that number etc. Finally the person showed up with a voicer and replaced it. They knew what causes the issue!! They gave me a cylinder and regulator knowing this persistent issue. Had the gas accumulated and I had switched on something in the morning, I would not be here writing this review. To top it all the person asked me for money for this! Faulty device, non-existent safety number or protocol, ignorance towards a serious issue when I live barely 15min away, already knowing what caused the issue, and asking money for responding late to a very serious issue. Please do NOT take this gas for any reason. The only reason I took it was I had moved to Chennai and I thought it will be faster. Best to wait for a good, professional gas agency than this stupid, godforsaken useless Supergas agency. If you care for you and your family. Was this information helpful? | |||
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