[Resolved] Supertech — denying to refund the amount when cancelling the booking. | |||||
I have invested in supertech golf, yamuna expressway village 2 bhk 1000 sq ft unit no. C404 in 2014 And when i am in need of money and cancelling the booking, team is saying we can not refund the amount, better you invest in some other unit. There are cancellation charges of 15% which is costing me around 5 lacs and i agree to bear that loss but still they are denying the refund. When we sign the terms and conditions there is nothing mentioned that they won't refund the money and invest in some other unit. It states that they will deduct the 15 % and refund the amount. Then why the hell there are formalities to sign the terms and conditions. I have been contacting the team since 3 months on mails and met mr vaibhav in crm. But they all are least bothered. Soon i am going to file in consumer court. This could happen with anyone. So when you are in need in money and in case you want to cancel your booking, keep in mind that you won't get your money back in any case. Was this information helpful? | |||||
Aug 24, 2017 Complaint marked as Resolved Supertech customer support has been notified about the posted complaint. Verified Support Jul 22, 2017 Supertech Customer Care's response Dear Sir, Greetings... It is quite unfortunate that you have placed a request for the cancellation of your unit. We would hereby like to stress upon the fact that cancellation of your unit is not a solution for the same. Besides being a time consuming process, it would be basis the company policy. Being one of our esteemed customers, we request you to continue your booking with us and provide us an opportunity to serve you. We assure you that if you have any issues pertaining to your booking, we would get those resolved at the earliest. | |||||
Add a Comment | |||||
29%
Complaints
627
Pending
0
Resolved
177
View all 627 Supertech reviews & complaints
+91 12 0457 2600
+91 11 4161 9836
Supertech House, B 28-29, Sec-58, Noida, Uttar Pradesh, India - 201307
View all Supertech contact information
Post your Comment