Supertech — Kindly Attention take action

Address:

Delhi

Dear Sir/Madam,

I have to say that your company has cheated us because in 2018 I had booked 5 properties (Up Country) in Noida Extension and 1 property in Cape Town Noida (ORB).
Mr. Sunil who is your employee told us that our project has approved you will get loan very easily but after passing 2 years he didn't do anything then we had tried on our level then i came to know that Government has stopped your construction and bank has blacklisted that property so we didn't get loan. At the same time I talked to so many people in your Supertech Noida Office (Mr.Raj-IDFC, Prashan, Shivam, Rahul from GIC Bank, Radhika etc.) I have visited many times and everytime it was told that very soon or the loan will be done don't worry.
After waiting long time when i did not get my loan, then i went to the office again last year in July 2020 and we met Mr. Manoj and Miss. Anu in the Noida office and they agreed with us and said sorry for the last whatever happened to us. They suggested we take another property which is approved by the Bank and Government as well and assured us that they will transfer the previous amount into the new property. They gave me the options and we selected CZAR Villa (R004VILLA042). But before proceeding I said that check my profile too otherwise you will get some excuse later and will say something else but they assured us this time your work will be done very soon.
The Next day the process of transferring my old booking to new booking started and they got all the formalities done from us and said we will courier it very soon.After few days they said that you give or transfer some amount so that the account of the new property can be opened and after opening we will transfer your previous amount into this property. i transfered Rs. 1 lakhs within 3-4 days of saying it (September 2020). After one month they said that the loan will not be possible because you do not have the eligibility.
Again he started giving numbers of many people and everyone passed by taking time and after my strong follow up they gave up and said sorry and again suggested taking another property.
Even i told to Mr. Atul ji provided me with all the papers of the CZAR property to get the loan done.but till date they have not given me the papers.
Now I have been very upset for 3.5 years. Everytime i used to come to Delhi for this work only.
Lastly, I request you to kindly refund all my money because now i don't want to be part of Supertech.

Regards,

Menka Jha