We purchased a supreme solar water heater (300 lpd) for our house from electro power (Dealer), faridabad in december 2016 for rs 38, 000 approx (Cost of pipes separate, total cost of equipment and installation around rs 50, 000). Since, the first month we are facing problem, basically the system does not give any hot water, it only gives lukewarm water on sunny days. On cloudy/foggy days it gives only cold water. When you call the dealer/company, they respond after many calls just to tell you get your system needs to be serviced and you need to pay rs 1100 for service. On repeated complaints that the system has not worked from day 1, they talk back rudely and say they cannot help. Also, they say that we should use electricity for heating the 300 l tank. For us a 20 l electrical geyser was enough but now we have to heat 300 l of water with electricity because the government regulation says we cannot have electrical water heater installed in 500 sq yard houses in huda colonies. I think government should not support companies like this. They are actually making us waste much more money and electricity with the farce name of solar. I hope somebody will look into this matter and save many prospective customers from getting cheated like us. Thank you! Was this information helpful? | 
Post your Comment