[Resolved]  Surakshaa Car Care — Has horrible customer service from the Koramangala

Address:

Bangalore, Karnataka

I have had horrible customer service from the Koramangala service centre of Suraksha. I had given my Car 30K service. The bill came around 10K. The next day when started driving the vehicle is same as before no change at all. I noticed engine oil it self not changed properly. Then I went there and asked SA u took 3K for Oil seems not all replaced and Oil color as well still black as before. He was trying to convince me by saying we have replaced it Sir check after one week. Then after 10 days as well it still the same. To clear my doubt I went to Maruti Genuine shop bought engine oil and Oil filter and got refilled from Outside mechanic. It so smooth now, good pick and back to normal. Checked the Engine Oil color as well it’s not at all block as SA told its looks fine. I suspect these Service center guys not at all replacing the engine oil properly and charging customers. Big fraud I say Here I lost around 3600 Rs ( 3200 for Synthetic Oil and 350 Oil filter).