| Address: | No 579,69th Cross Kumarswamy layout, Bsk 2nd Stage Bangalore Bangalore KA 560078 |
So this incident recently happened to me. The AmC for my Eureka Forbes Dr. aquaguard was due. One day I get a call from Eureka Forbes claiming free check-up and also changing filters without any service charges.
I agreed and invited. The person came and explained me the AmC charges — 6500 for one year and for 2 years 9k (2k discount). He also showed me the Eureka Forbes app and the actual prices. When asked why the discount, he said it's limited offer. Meanwhile I was deciding on which plan to take, he went ahead and opened the Aquaguard, I also double confirmed from him that he was from Eureka Forbes, to which he agreed.
I decided to go with the 1 year plan and asked him on updating it through the app, for which he said app is not required and he will provide a original bill and after one day it will be updated in the app. When he took out the bill pad and just started to fill in details, I noticed the company's name on the letter head “Sureka Forbes". When questioned he said yes we are outsourced by Eureka Forbes. This created a big doubt and asked him to stop right there and close the Aquaguard telling him that I need to think about the plan. Once he completely closed the Aquaguard I said I do not want any service as they are not from Eureka Forbes.
He readily agreed but just as he was about to leave he asked for 400 rs visiting charge. I clearly denied. He called his superiors and they spoke to me very rudely. I stood my ground saying you're not from Eureka Forbes. The guy on the call instructed the man to not fit the Aquaguard and leave, but I had that already fixed before taking the decision to not go with their service.
Writing this lengthy post so that everyone's aware. They do not have a office registered on Google so that they can avoid all the negative reviews. But this is their registered address as per the biller he was going to provide me
“No 579, 69th Cross Kumarswamy layout, Bsk 2nd Stage Bangalore Bangalore KA 560078”
Name of the person who visited was Jaswanth Was this information helpful? | 
Post your Comment