Surya Crystal — 3 burner italian revolution glass top

Address:

Kamrup Metropolitan, Assam, 781028

I have purchased one 3 burner Italian revolution glass top on 12/10/2017 from M/S P.P. ASDOCIATES, H.NO. 16, G.S. ROAD, ULUBARI, JANAPATH LANE, GUWAHATI- 781007. ASSAM.
The product has a very serious problem.
The bottom of the gas burner where the burners are fitted got rusted and damaged and ultimately got separated from the unit itself. The problem was informed and shown to the representative at least two months back and he assured us to make the necessary replacement of the party's.
But till today after several phone calls they never attend the complaint.
We find no other way but to purchased a new gas burner.
If I am not getting a positive result within 15 days time from today I may go to consumer forum.

Expecting your earliest response in this matter.

Regards,

Manash Dutta
Eva Dutta

Contact no. [protected]
Email. [protected]@rediffmail.com