Surya Crystal Complaints & Reviews
Smart Generation 3 burner cook top blast
Address: | Dnt no |
Blast in Glass top
Blast in Glass top of Surya Crystal 3 Burner.While cooking food in Surya Crystal Burner, the glass top suddenly burst into small pieces.Thank fully no one got injured.
So disappointed with Surya Crystal 3 Burner automatically . Some times hapen big accident so must take action against the company and product ..save the people.
Blast in Glass top of Surya Crystal 3 Burner.While cooking food in Surya Crystal Burner, the glass top suddenly burst into small pieces.Thank fully no one got injured.
So disappointed with Surya Crystal 3 Burner automatically . Some times hapen big accident so must take action against the company and product ..save the people.
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Blast in Glass top
Address: | Manikandan K Plot No :152 Karpagavinyagar Nagagr Karaikudi-630002 |
Blast in Glass top
Blast in Glass top of Surya Crystal 3 Burner.While cooking food in Surya Crystal Burner, the glass top suddenly burst into small pieces.Thank fully no one got injured.
So disappointed with Surya Crystal 3 Burner automatically
Beware of buying glass top stoves
Blast in Glass top of Surya Crystal 3 Burner.While cooking food in Surya Crystal Burner, the glass top suddenly burst into small pieces.Thank fully no one got injured.
So disappointed with Surya Crystal 3 Burner automatically
Beware of buying glass top stoves
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Glass is broken
Address: | Plot no 197, Jaywant Apartment, Dhammakirti nagar, Wadi, Maharashtra 440023 |
Recently around 3-4 days ago i had brought a new surya crystal automatic 3 burner gas stove . Today when i was cooking and on one side boiling the water suddenly a sound came out and the glass started cracking! I don't know, it had been well but all of a sudden it happened! When i contacted with surya customer care they said that surya crystal is a different company.
I really need help, i want to change the glass at earliest! If needed i will be paying extra charges!
I really need help, i want to change the glass at earliest! If needed i will be paying extra charges!
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Gas stove not working
Address: | Waldhuni kalyan (Thane) |
Our gas stove is not working properly. Its burners are improperly working
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gas stove (3 burner cooktop) exploded
Address: | 12-B, Pocket-C, SFS, Mayur Vihar Phase-3, Delhi-96 |
Website: | consumerhelpline.gov.in |
A few hours ago, i had a surya crystal 3 burner gas stove which exploded automatically. Luckily, the cook was not available at that time, else she could have damaged herself with the broken glasses. The company is claiming that this is iso certified for quality assurance along with a heatproof toughened glass, even after all these such incident occurred which could have given severe damage to someone. Attaching pics, you can imagine the damage with this.
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complaining about the 3 burner gas stove of which toughened glass got breaked from corners automatically
Website: | Surya Crystal glass stoves |
As have purchased surya crystal 3 burner gas stove on last november 2019. But had faced a lot of problems up till now as the burners sometimes were not getting ignited and so on.
But to my surprise while heating milk the toughened glass got cracked automatically from all sides and started getting cracked and cracked and from the corners was just bouncing like popcorn.
While this the gas also start licking from somewhere and made felt are there really any standards on which these are made.
But to my surprise while heating milk the toughened glass got cracked automatically from all sides and started getting cracked and cracked and from the corners was just bouncing like popcorn.
While this the gas also start licking from somewhere and made felt are there really any standards on which these are made.
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Burner not working properly
Address: | New Delhi |
Surya Crystal SCR101R 3 Burner auto gas purchase on 14/09/2019. Now the burner is not working properly.
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Burner was fully damaged
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activa surya crystal 3 burner
The glass top broke suddenly on it's own. Thank goodness no one was around other wise a severe accident would have happened. Its still on the warranty period. So do something
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Surya Crystal Gas Stove
Thanks to god to save us.
We are cooking food suddenly glass top has broken and gas stove was damaged.
This stove used only for the seven days and this accident was happened, but no casualty occurred.
Kindly resolve this issue and replace this at the earliest.
Chandra Shekhar
Flat no 108
Yash Green Apartment
Saharanpur Road
Dehradun 248001
Contact no [protected]
We are cooking food suddenly glass top has broken and gas stove was damaged.
This stove used only for the seven days and this accident was happened, but no casualty occurred.
Kindly resolve this issue and replace this at the earliest.
Chandra Shekhar
Flat no 108
Yash Green Apartment
Saharanpur Road
Dehradun 248001
Contact no [protected]
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its burners are not working properly
Address: | Khatripada behind city convent school,, Aligarh, Uttar Pradesh, 202280 |
Website: | No website available |
Our gas stove is not working properly. Its burners are improperly working. And no details of customer care center or no is provided by company. We want to repair it. Provide our details of customer care center address or customer care no. Since you know it is matter of gas stove. It is quite dangerous. Since that is an auto-igneous burner stove still its burner do not ignite at its own
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Gas stove not working well.when i can on gas stove then problem create please come at my home check my 3 burner stove..it is warranty period
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gas burner damaged and not getting in local market
Address: | Shree Renuka Sugars Ltd Havalga, 585301 |
I have purchased 3 burner gas of surya crystal and in that 2 main gas burners got damaged and same burners are not available in local market.
Please provide details where can get the new burners near by me.
Location : afzalpur, dist : kalaburagi, state : karnataka (Pin-585301)
Existing burners size is not standard, i was tried all burenrs available in market but not matching to surya crystal. Due to burner problem only entire gas stove is waste.
Please provide details where can get the new burners near by me.
Location : afzalpur, dist : kalaburagi, state : karnataka (Pin-585301)
Existing burners size is not standard, i was tried all burenrs available in market but not matching to surya crystal. Due to burner problem only entire gas stove is waste.
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issue with surya crystal gas burner
Address: | Gautam Buddh Nagar, Uttar Pradesh, 201307 |
I have purchased surya crystal 3 burners gas stove thru paytm via invoice number 07c[protected] dated 01st juy 19 and paytm order id [protected]. This is to inform you that gas is coming from the side of burners excessively and also one burners is not getting on.. It is stuck not able to move.. Just wanted to inform you that i am using this gas only from last 30-40 days but facing lots of issue. Some time all of sudden gas comes from side of burner to much which may lead to any mis happening. Pls let us know solution or else i will escalate this matter to consumer court. Also if any mishappening is done because of this gas stove the whole sole responsibility will be on bharatwasi and surya crystal. I need the solution at the earliest.
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Surya crystal 3 burner red colour gas stove glass is beoken. Please replace my gas stove glass. When it is cleared.
Hi Team,
I Had purchased gas on 14th Jan'20 currently on last week i was tring to install but there was smell of lpg leakage and buttons are not working properly please do the needful.
I Had purchased gas on 14th Jan'20 currently on last week i was tring to install but there was smell of lpg leakage and buttons are not working properly please do the needful.
nadeem sayyed's reply, Feb 1, 2020
My Order no is ORDER # 403-9253100-4897947
My contact no is 8104954932
My contact no is 8104954932
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gas stove lpg to png conversion
Address: | Gautam Buddh Nagar, Uttar Pradesh, 201304 |
Hi I have bought LPG gas stove online from Paytm. I want ING Pipeline gas connection in my home. For that I require PNG gas. So I want to convert it into png. I am not getting any contact information of Surya Crystal company on google. If you provide me service center address or any contact no of Surya Crystal it would be helpful
could you please provide me contact details of Surya Crystal company.
Thanks
could you please provide me contact details of Surya Crystal company.
Thanks
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surya top glass top gas stove
Address: | Flat no 307 A ,bdi sunshine city,bhiwadi,alwar,rajasthan, Alwar, Rajasthan |
Thanks to god to save us.
We are cooking food suddenly glass top has broken and gas stove was damaged.
This stove used only for the seven days and this accident was happened, but no casualty occurred.
Kindly resolve this issue and replace this at the earliest.
Reds
Aashish agnihotri
Flat no 307 a pearl
Bid sunshine city
Bhiwadi, alwar, rajasthan
Pin 301019
Contact no [protected]
We are cooking food suddenly glass top has broken and gas stove was damaged.
This stove used only for the seven days and this accident was happened, but no casualty occurred.
Kindly resolve this issue and replace this at the earliest.
Reds
Aashish agnihotri
Flat no 307 a pearl
Bid sunshine city
Bhiwadi, alwar, rajasthan
Pin 301019
Contact no [protected]
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surya crystal 3 gas stove burner
Address: | Sikar, Rajasthan, 332001 |
I have purchases surya gas 3 burner from snapdeal, but now one burner gas stove is not working. So please replace my product and give my money. Otherwise i will go to consumer court.
And this product is very defective product and from starting this product is not working properly.
I am not satisfied from this product.
So please resolve my issue and refund my money. Otherwise change my product.
And this product is very defective product and from starting this product is not working properly.
I am not satisfied from this product.
So please resolve my issue and refund my money. Otherwise change my product.
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bad quality product
Address: | Darjeeling, West Bengal, 734003 |
Dear team this uttam from siliguri.. I have purchased a gas stove form you it has very bad quality.. The glass which you have provided is very bad quality requesting you to kindly replace or refund my money the quality of the glass is too poor and it cut my hand also the glass of the product brust while cooking. Plese do the needful or i will go to consumer forum
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Surya crystal
I have purchased gas stove online my gas stove is leaking from inside it catch fire sometimes and gas is always leaking when gas cylinder turns on.please do needful help.because it cause some serious issues gas is leaking through lighter pls take fast action .
I have purchased gas stove online my gas stove is leaking from inside it catch fire sometimes and gas is always leaking when gas cylinder turns on.please do needful help.because it cause some serious issues gas is leaking through lighter pls take fast action .
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gas stove
Address: | 831005 |
Website: | snapdeam |
Sir im ghulam mustafa from jharkhand state jamshedpur i m complaining about a huge loss were used to be occur but safely we removed it from gas irresponsible and low quality product's by surya crystals while using gas stove for cooking suddenly gas pipe has got a hole by gods grace we had noticed that if we didnt noticed we cannot imagine how the situation happens its a worst product and a very less quality... Kindly take responsible for the loss which was going to happen by your product quality if not im ready to file a case on your company...
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glass broken
Address: | Jaipur, Rajasthan |
Surya Crystal — no replacement of product
1 Review
[protected]@5989 on Oct 13, 2018
Submit a Complaint
I brought surya crystal 3 burner auto ignition gas stove from snapdeal.com with order no. -[protected]. Its invoice no is s09711/18/2280. I order the product on 10th sep 2018 and it was delivered to me on 17th sep 2018. I started cooking on it but suddenly within one week the glass of it broke while cooking. I was calling the customer care associate for the solution of this as the product is in warranty period but the ill behaving customer executive doesn't listen to the problem properly and put my phone on hold for longer time without answering my queries. The cost of the product was rs. 1900/- but the trust is costlier than the amount. I also have sent the video of the product
1 Review
[protected]@5989 on Oct 13, 2018
Submit a Complaint
I brought surya crystal 3 burner auto ignition gas stove from snapdeal.com with order no. -[protected]. Its invoice no is s09711/18/2280. I order the product on 10th sep 2018 and it was delivered to me on 17th sep 2018. I started cooking on it but suddenly within one week the glass of it broke while cooking. I was calling the customer care associate for the solution of this as the product is in warranty period but the ill behaving customer executive doesn't listen to the problem properly and put my phone on hold for longer time without answering my queries. The cost of the product was rs. 1900/- but the trust is costlier than the amount. I also have sent the video of the product
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Hi Pawan,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Anki4's reply, Dec 6, 2018
Dispatch doc .no. 54421768623and
Invoice no. S30830/1004115
Please solve this problem specifically as soon as possible and also replaced my gas stove without crystal my mobile number is 9135510876is new contact number
Invoice no. S30830/1004115
Please solve this problem specifically as soon as possible and also replaced my gas stove without crystal my mobile number is 9135510876is new contact number
I brought surya crystal 3 burner auto ignition gas stove from snapdeal.com with order no... I started cooking on it but suddenly blast, glass sound like bomb exploded.everyone is shocked how this is possible I run away suddenly from kitchen.your product is very dangerous and harmful for life, how you could gave guarantee like this.
You should return your products as soon as possible because warranty is valid .I also send a video for damages stove. Please solve this problem specifically.
You should return your products as soon as possible because warranty is valid .I also send a video for damages stove. Please solve this problem specifically.
Anki4's reply, Nov 23, 2018
Please contact me at mobile number 9135510876
I brought Surya crystal 3 burner auto ignition gas stove(Butterfly Design) from amazon with order no.[protected].Its invoice no is IN-12322. I order the product on 23rd October 2018 .But the Glass coating of gas stove has completely broken due to heat with in 1 week o[censored]sage.Kindly replace the same.
I bought Surya Crystal Stove Gas 3 Burner on dated 06.06.2018 with order no[protected]. yesterday, at the time of cooking this stove glass blast like bomb with unknown reason, i searched costomer care or any site of surya crystal but no any site or number available in google, so kindly help me sort this probelm.
thanks
thanks
Same problem. Had bought mine in 2018. Works fine but why do they use this glass that shatters rendering the stove irreparable?
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no replacement of product
Address: | Ranchi, Jharkhand, 834002 |
I brought surya crystal 3 burner auto ignition gas stove from snapdeal.com with order no. -[protected]. Its invoice no is s09711/18/2280. I order the product on 10th sep 2018 and it was delivered to me on 17th sep 2018. I started cooking on it but suddenly within one week the glass of it broke while cooking. I was calling the customer care associate for the solution of this as the product is in warranty period but the ill behaving customer executive doesn't listen to the problem properly and put my phone on hold for longer time without answering my queries. The cost of the product was rs. 1482/- but the trust is costlier than the amount. I also have sent the video of the product but the customer care associate said that it is absolutely fine. It is clearly visible that it is broken from side. I want to take severe action against the company. The num of customer care executive was [protected]
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complaint against product quality
Address: | Ranchi, Jharkhand, 834002 |
Website: | www.snapdeal.com/product/surya-crystal-surya-crystal-3/621144797109 |
I brought surya crystal 3 burner auto ignition gas stove from snapdeal.com with order no. -[protected]. Its invoice no is s09711/18/2280. I order the product on 10th sep 2018 and it was delivered to me on 17th sep 2018. I started cooking on it but suddenly within one week the glass of it broke while cooking. I was calling the customer care associate for the solution of this as the product is in warranty period but the ill behaving customer executive doesnot listen to the problem properly and put my phone on hold for longer time without answering my queries. The cost of the product was rs. 1482/- but the trust is costlier than the amount. I also have sent the video of the product but the customer care associate said that it is absolutely fine. It is clearly visible that it is broken from side. I want to take severe action against the company. The num of customer care executive was [protected].
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Surya cristal scr103b 3 burner auto gas stove
order no [protected]
SUBORDOR NO [protected]
HSN : 73211110
order no [protected]
SUBORDOR NO [protected]
HSN : 73211110
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gas pipe has got hole
Address: | Adilabad, Andhra Pradesh, 504311 |
Sir im nithish pawar of telangana state adilabad district im complaining about a huge loss were used to be occur but safely we removed it from gas irresponsible and low quality product's by surya crystals while using gas stove for cooking suddenly gas pipe has got a hole by gods grace we had noticed that if we didnt noticed we cannot imagine how the situation happens its a worst product and a very less quality... Kindly take responsible for the loss which was going to happen by your product quality if not im ready to file a case on your company
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glass blast while cooking
Address: | East Delhi, Delhi |
I have purchased one surya crystal 3 burner automatic gas stove from moglix labs pvt. Ltd bia order number[protected] on dt 08/06/2018
Now while i was cooking food suddenly glass of stove blast and i became injured.
When i complained to seller and moglix also, they both are not responding on it. Seller is not receiving my call also.
Please reimburse me for the same. I also have bill copy and i m also registering a complaint to consumer court also.
I want that either refund my money or exchange my product into without glass product.
Pinki maheshwari-[protected]
Seller - a. V. Enterprises
98-a 2nd floor kamla nagar
Delhi-110007
Payment mode c o d
Online supplier - moglix labs pvt ltd. Delhi
Now while i was cooking food suddenly glass of stove blast and i became injured.
When i complained to seller and moglix also, they both are not responding on it. Seller is not receiving my call also.
Please reimburse me for the same. I also have bill copy and i m also registering a complaint to consumer court also.
I want that either refund my money or exchange my product into without glass product.
Pinki maheshwari-[protected]
Seller - a. V. Enterprises
98-a 2nd floor kamla nagar
Delhi-110007
Payment mode c o d
Online supplier - moglix labs pvt ltd. Delhi
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have purchased one surya crystal 3 burner automatic gas stove from Snapdeal order number[protected] on dt 08/02/2018
Now while i was cooking food suddenly glass of stove blast and i became injured.
When i complained to Snapdeal, both are not responding on it. Seller is not receiving my call also.
Please reimburse me for the same. I also have bill copy and i m also registering a complaint to consumer court also.
I want that either refund my money or exchange my product into without glass product.
Could you please protect my life, why you sold dangerous product, Also why you couldn't gave complaint number ?
I complaint several times but till now you couldn't take any action.
Iastly I will go to the court against Surya crystal ?
Either Gave my money back or replace my gas stove without crystal or. With crystal as you wish. My contact number [protected], [protected]
Now while i was cooking food suddenly glass of stove blast and i became injured.
When i complained to Snapdeal, both are not responding on it. Seller is not receiving my call also.
Please reimburse me for the same. I also have bill copy and i m also registering a complaint to consumer court also.
I want that either refund my money or exchange my product into without glass product.
Could you please protect my life, why you sold dangerous product, Also why you couldn't gave complaint number ?
I complaint several times but till now you couldn't take any action.
Iastly I will go to the court against Surya crystal ?
Either Gave my money back or replace my gas stove without crystal or. With crystal as you wish. My contact number [protected], [protected]
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3 burner italian revolution glass top
Address: | Kamrup Metropolitan, Assam, 781028 |
I have purchased one 3 burner Italian revolution glass top on 12/10/2017 from M/S P.P. ASDOCIATES, H.NO. 16, G.S. ROAD, ULUBARI, JANAPATH LANE, GUWAHATI- 781007. ASSAM.
The product has a very serious problem.
The bottom of the gas burner where the burners are fitted got rusted and damaged and ultimately got separated from the unit itself. The problem was informed and shown to the representative at least two months back and he assured us to make the necessary replacement of the party's.
But till today after several phone calls they never attend the complaint.
We find no other way but to purchased a new gas burner.
If I am not getting a positive result within 15 days time from today I may go to consumer forum.
Expecting your earliest response in this matter.
Regards,
Manash Dutta
Eva Dutta
Contact no. [protected]
Email. [protected]@rediffmail.com
The product has a very serious problem.
The bottom of the gas burner where the burners are fitted got rusted and damaged and ultimately got separated from the unit itself. The problem was informed and shown to the representative at least two months back and he assured us to make the necessary replacement of the party's.
But till today after several phone calls they never attend the complaint.
We find no other way but to purchased a new gas burner.
If I am not getting a positive result within 15 days time from today I may go to consumer forum.
Expecting your earliest response in this matter.
Regards,
Manash Dutta
Eva Dutta
Contact no. [protected]
Email. [protected]@rediffmail.com
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Gas has broken
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about the gas stove
Address: | Howrah, West Bengal, 711101 |
The steel supporting the gas burner cracked down and the burner fell down burning. The steel was not as strong as it should be. Its pressure regulator is also not working properly. The adjusting fan also seems to be not useful. The ignition wire has also started melting. The body has started to rust slowly.
The flame is not proper. Only the middle one is working properly though sometimes disturbing.
The flame is not proper. Only the middle one is working properly though sometimes disturbing.
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damage to our product
Address: | Kamrup Metropolitan, Assam, 781012 |
Sir on 6 january 2018 i receive my order named surya crystal cooktop. Due to some circumstances i was not able to check the product immediately. But after 7 days when i unboxed the product and used it for the first time what i found is that the flame was too high and sometimes it touch the cylinder pipeline.
I tried to contact the customer care but it looked merely impossible. So i would like if you can assistant me to come out of this problem.
And can give me the knowledge of how to contact with the company or its service centre.
Thank you.
I tried to contact the customer care but it looked merely impossible. So i would like if you can assistant me to come out of this problem.
And can give me the knowledge of how to contact with the company or its service centre.
Thank you.
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Dear sir,
i had purchased the product on 10/5/2018 from amazon and used it only after 10 days as my family was on occasion trip and after using i found that the utensil touches the pipeline of the gas and not so steady. So, please assist me with ur service or please provide me the replacement for the product.
i had purchased the product on 10/5/2018 from amazon and used it only after 10 days as my family was on occasion trip and after using i found that the utensil touches the pipeline of the gas and not so steady. So, please assist me with ur service or please provide me the replacement for the product.
Left burner is not working properly
Not enough flames is coming through the burner
Contact [protected]
Not enough flames is coming through the burner
Contact [protected]
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Surya crystal Induction exploded
Address: | Jaipur, Rajasthan, 302020 |
Surya crystal induction exploded and cracked from middle top line and start smoking. while cooking rice on prestige induction pressure cooker. I want to claim warranty against that. This is been very risky for users. Need surya crystal company inforamtion regrading compalint. I have not found any information online about surya crystal.
email id: er.[protected]@gmail.com
email id: er.[protected]@gmail.com
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Product complaint
Address: | 184104 |
Website: | www.sclue.com |
Sir,
I received induction heater vide booked on order no.87214138, Named on. Anil Sharma.
Ph no.[protected].
The product i have received is fautly.so i want to return it.so kindly do the process as soon as possible.
Regards,
Anil Sharma
Phone no. [protected]
Orer no.87214138
I received induction heater vide booked on order no.87214138, Named on. Anil Sharma.
Ph no.[protected].
The product i have received is fautly.so i want to return it.so kindly do the process as soon as possible.
Regards,
Anil Sharma
Phone no. [protected]
Orer no.87214138
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I have ordered surya crysatl burner & order id is[protected]. today while cooking burned get leaked from bottom. Please provide the customer care no. or email id.
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