Surya Electronics — Transaction Fraud

Address:

Surya Electrnocs , Go Square, Wakad Road, Wakad, Pune - 411057, Mankar Chowk

Hi,
on 28th May 2020, I swiped my ICICI debit card on my name Ankush Gajanan Lambe for Rs.50, 000 at SURYA electronics wakad, Pune.

The amount was mistakenly withdrawn by merchant and the seller manager void the transaction at same day 28th May 2020 within in 5 minutes .

Merchant said refund will credited into your account within 2 bank working days .I waited for 8-10 working days and found no refund credited into my account.

I Contacted the customer care execute of icici bank they said, If amount is claimed by merchant then we are not responsible .
You need to check with Surya Electronics but no helps from merchant to refund by amount .

Kindly request you to fasten up the process and help me refund my money back.

Please find attached void transaction receipt.

Thanks,
Ankush Lambe
Mobile - [protected]