Surya Gas Agency — regarding delivery of gas cylinder

Address:Coimbatore, Tamil Nadu

I booked a gas cylinder consumer number cx 5568241 on 18th feb ..I received delivery confirmation on 4th march .today (7th march) delivery boy came at 11am ..he din knock the door and did not gave any signal for us to open the door and went reported the watchman that no one is at home and went ..to check watchman came and knocked the door and said what had happened..as soon as I heared about the incident I called the agency immediately then the call was received by a lady I reported to her about the irresponsible behaviour of that boy...after hearing all these she put the call on hold then after sometimes she said that boy will come immediately in a irresponsible manner...so I waited for about an hour or two but he did notnot come and so again i called to gas agency and reported about the inconvinence she asked for consumer number and cut the call...there is no more improvement ..so again I called to gas agency the call was received by same lady after enquiring what had happened she handed over the phone to another lady she also enquired about what had happened but the reply was in irresponsible manner ..I asked her about then who will responsible for this problem.. But am not satisfied with the reply. So I said her I will complaint in consumer complaints ..for that she replied like do whatever you wish we have already faced many complaints like this and said like (poya mudichatha pathuko) and cut the call..after sometime by 9.30 pm received a message your booking cancelled...after I got lot of insult my booking also got cancelled. Am 58 yrs old... Am very much stressed by this incident ..they insulted me and wasted my day Kindly do take action ...otherwise I will file case in consumer court for the anxiety I faced
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    Coimbatore
    Tamil Nadu
    India
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