[Resolved]  Suryaflame — gas stove knob broke down, in warranty but not resolved.

Suryaflame customer service is pathetic. I wil request all consumers not to buy their gas stove. After sales service is very bad. The knob of gas stove broke down and i registered my complaint. Complaint no. Is 000784. I was told that it will take 72 hours to resolve a simple problem like this! I waited calmly but no one came. On calling they made excuses that they are not able to contact him, he is out of station etc. I was made fool by them that the technician will come and he never came. The customer service executives are having a very casual and bad attitude towards the customer. Strict action should be taken against them and on this brand. There is no point of warranty as they won't listen.