Suryaflame Complaints & Reviews

This to Inform you that I had purchased one Cooktop of SUNFLAME on MAY-23
The Details of Purchase Bill and Warranty is attached for your reference.
Please note that the Coating of the Body of the Cooktop is getting damaged by this 6 months in several places..
And I'm very sorry to tell you that your customer care is not able to reach ..
There is no contract no. also to talk with..
The Picture of One side...

I have purchased the four-burner stove from reliance fresh on 16th April 2022. Since then, the left side first burner is giving me continuous problem. the knob of the burner got ejected three times leading to fire. The fire was oozing out from the hole as the adjacent burner was burning. Now the burner gets automatically switched off when I reduce the flame to sim or switch the flame from sim to high. I need to stand near the gas stove the...

I have raised a complaint for my gas stove on 18th july 2022, also 4 days gone. Why any techinican not come at my home from monday 18th july- . After registered my complaint the company give to my maximut tat is maximum 72 hours to reslove my problem.but 72 hours also completed today. No response from. Your side. This is a seriously worst service . This is my first experience .
Complain no[protected]
Give me the reason why my...

I purchased a Suryaflame gas stove from an e-commerce site last Dec. Since then I raised many complaints regarding product performance is not satisfactory. Once product caught fire due to gas leakage from know.
Again I am facing same problem of gas leakage and I registered a complaint on 7th June 2021. Till today no one has come to rectify that and they not at all responding to my call and messages.

Kindly help me to...

The glass top present on the suryaflame gas stove got shattered suddenly today.
I was not even around the stove when it happened.
This is a 3 burner gas stove
Kindly, let me know the nearest distributor in jaipur where i can replace the same or file a complaint for the same.

I had brought the gas stove from reliance store present in vki area, jaipur, rajasthan....

Suryaflame customer service is pathetic. I wil request all consumers not to buy their gas stove. After sales service is very bad. The knob of gas stove broke down and i registered my complaint. Complaint no. Is 000784. I was told that it will take 72 hours to resolve a simple problem like this! I waited calmly but no one came. On calling they made excuses that they are not able to contact him, he is out of station etc. I was made fool by...

I purchased suryaflame gas stove after a month spark coming from the gas and second time it’s exploded the gas knob, complain registered after some time a techie call me ask the problem, the parts came by courier but after that no service men come to fix, even nobody responding not the techie head not suryaflame whatsapp no. My complaint has been registered as mhho15121740gs012...

We have purchased the gas stove from surya flame on subjected date and its stopped working in 5 months we have registered complaint — gjho01061740gs067. Today your service engineer called us and told that it is not under warranty if gas supply is given by adani gas agency and he was extremely rude to my parents (He told in hindi "sahab jo hota hai we ukhal lo agar aapko consumer court me bhi jana hai to chale jao compay ko koi kuch nahi...

Hi,

I am using Surya Flame Glaze Black 3 Burner for past 4 months, Product is under warranty and i owe warranty card. Recently I have been facing leakage problem beneath the burner i.e. Jet which passes the gas. Its getting flamed up automatically. After a numerous try to call customer care, I finally have raised complaints.

Problem 1:- First burner flame reduced automatically
Problem 2:- Jet beneath...