| Address: | SMK Motors Private Limited, Shiv Mishri Mansion, No.99, Mount Poonamakke Trunk Road, Porur, Chennai 600 116, India. Phone - 044-23861444/23861445 |
Date of incident -
1st incident - 10.07.21
2nd incident- 13.07.21
3rd incident - 18.07.21
-Client number - [protected]
-Dealer - SMK Motor Private Limited - Shiv Mishri Mansion, No.99 Mount Poonamallee Trunk Road, Porur, chennai 600 116 .
-on 10.07.21 - the vehicle stop on the way and did not start. Tried kick start and not switching on. took a near by help and not resolved and call the dealer/ service people. They asked us to bring to showroom, on several trials of kickstart the vehicle started and on the way to service station it stopped again, and the service people came and picked up. After checking they said some petrol flow is improper & corrected. Then the vehicle was collected on 13.07.21
-on13.07.21 - when it was taken from Porur service station and drove to Perungudi- twice it got stuck on the way. Again while returning back on evening it got stuck and after many trials on kick start and self start the vehicle started and came to home. The service people from SMK suzuki office came and collected the vehicle on 14.07.21 from Home and they said they need to check to give a ride by more than 10 to 12 kms. continuous call was given to to service manager and he said it is spark plug problem and new plug will be installed, and informed bike is ready by 17/07. as the vehicle took from home the service slip was not given by them. the vehicle collected back on 17.07.21
-18.07.21- starting the vehicle by evening and it is not started, called the Smk service manager and gave a phone complaint.
the problem is not resolved by them permanently and finding difficult.
It is only 10 months of vehicle purchase, and given a big problem . Due to this I had to undergo other travelling expenses for a week to go to my office.
- Need a complete solution and should not have any problem in future. If not need a replacement new bike . Was this information helpful? | 
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