Sir/madam,
I would like to bring to your kind notice that i was observing some noise from the vehicle i had purchased on dated[protected] bearing regd no. Od25 j 1249 dated[protected] from rajalaxmi automobiles, nayagarh sub dealer of super sales motor (P) ltd, 2janpath, bapuji nagar, bhubaneswar. Repeatedly i face starting problem in the vehicle after second service on the month of august. I informed the service station (Name - rajalaxmi automobiles, nayagarh) for rectify the problem.
After checking the issue on the vehicle, the service manager (Muna babu, mob-[protected]) advised me to change the air filter to sort out the issue. I changed that but after couple of days still the problem persists in the vehicle.
So again the service manager advised me to change the battery and hence on his recommendation, a new battery was replaced and i had paid for that.
Even after changing the battery i still had the same problem. After one and half month of changing battery the vehicle stopped on the way to my work place and did not start. I informed the service manager and left the vehicle on the road. And return to home by cab. The service manager picked it up from there.
So again the service manager told me that the problem is due to the carburetor issue, so they had changed the carburetor. When i contacted with the engineer (Mob-[protected]) of their bhubaneswar branch named super sales motor (P) ltd, 2, janpath, bapuji nagar, bhubaneswar, he told me that carburetor has not been changed.
I am really in doubt whether they analyze the issue properly or just want to make fool out of customers.
Apart from all this the time i m loosing for all these, who is going to bear all the losses i am incurring due to the unprofessional service from your side.
Expecting your intervention on the matter and expediting the process to resolve the issue and replace the vehicle.
Regards,
Hrudaya ranjan nayak
Sastrinagar, nayagarh
Mob-[protected]
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