Suzuki Motorcycles India — Worst service center SR SUZUKI ,Trichy

Address:SRI RENGA MOTORS PVT LTD,near head post office,THIRUCHIRAPALLI.
Website:Suzukimotorcycle.co.in

Hi this is Avinash Krishnasamy,

TN 45 BL 1929,
SUZUKI GIXXER SF Fi
2017

We need good service center for Trichy.
Whatever complaint i say they wont complete that work on my bike.

I need to visit again and again.

Recently i went to service center for Engine warning light Glowing on my
Gixxer SF FI.

Month before engine suddenly stopped on middle of highway.
I said all these things to Service Advisor while opening job card.

After service i got delivery on time but problem not solved.

They simply giving vehicle without proper inspection.

Once i leave a service center within 200m i got same alarm

again visited they saying no spare parts available.
So they didn't checked.

For these issues senior technician needs to check.

They need to say this before calling for delivery or paying bill.

Nowadays suzuki's most of the vehicle is FI but they are not having a enough spare parts.

Changed clutch cable on that day
No proper wire routing, not even a bolt tightened, local mechanic is much better, No responsibilites for technician.(image attached)

Every time i visit for service i need to struggle for 1 hour for while taking delivery.

Last time they removed Indicator wire didn't connect back.

If i ask abt the concern to the manager he is simply saying im Out of station.

I Didn't get a callback from him for that issue.

Its almost 15 days still i didnt get call for spare.

Im struggling with this service center & service team for last 4 yrs.how can i prefer suzuki bikes to my Frnds.
+2 photos
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Executive Vice President Kenichi Ayukawa Managing Director and CEO, Maruti
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2 ) [protected]@hhq.suzuki.co.jp

Senior Managing Officer Ichizo Aoyama President, Automotive Electronics
Power Private Limited (India)

3 ) [protected]@hhq.suzuki.co.jp

Managing Officer Keiichi Asai Executive General Manager, Inspection, and
Deputy Chief Officer, Inspection Reform Committee.

4 ) [protected]@hhq.suzuki.ma.jp AND

[protected]@hhq.suzuki.co.jp
Managing Officer Kinji Saito Executive General Manager, Global Automobile
Marketing .

5 ) [protected]@hhq.suzuki.co.jp

Managing Officer Kazunobu Hori Executive General Manager, Human Resources &
Affairs, and Committee, Inspection Reform Committee.

6 ) [protected]@hhq.suzuki.co.jp

Managing Officer Yutaka Kikukawa Executive General Manager, Legal/IP.

7 ) [protected]@hhq.suzuki.co.jp

Toshiaki Tashiro
Suzuki Group Risk Management Hotline

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    SRI RENGA MOTORS PVT LTD,near head post office,THIRUCHIRAPALLI.
    India
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