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Suzuki Motorcycles India Complaints & Reviews

Address:Simran Suzuki Ulhasnagar

Hello.
I had booked vehicle in the month of april this year. I had given in writing that waiting period is 35-45 days. After waiting for 2 months ( 60 days), I wrote an email and i got reply that still you have to wait for 45-60 days.

Aftrr discussing and waiting for almost 60 days, suddenly I got refund wihout asking us and without our permission.

I am thinking to go legally amd fight for this thing....
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Venkat Madhura
Jul 20, 2022
Jul 31, 2022
This thread was updated on Jul 31, 2022
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Selling of scooter with manufacturing defect in the Engine.

Address:Maanya Motorcycles Pvt..Ltd, Pitambar Lok, Himayatnagar, Hyderabad-500029, Telangana State
Website:[email protected]

On 15.02.2021 I purchased SUZUKI ACCESS125-DRUM from Maanya
Motorcycles Pvt..Ltd, Pitambar Lok, Himayatnagar, Hyderabad-29,
for Rs.92, 500/-, Invoice No. Date : MM/20-21/0624 dt.16.2.2021
Dec.15, 2021 my vehicle suddenly stopped on the road at due to starting trouble and not started at all.
on 8.4.2022 the same problem of starting trouble when i went to Office.
Again after 3 days, ie., on 14.4.2022 the...
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S K R FANS TUBE SAJID KHAN
Jun 22, 2022
Jul 31, 2022
This thread was updated on Jul 31, 2022
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Service is not good

Address:Aarush Suzuki motor attapur hyderabad

In Vichle milage is not a 50 kmpl current milage is 35 kmpl
Sales man tellin for 48/50kmpl
Butt comeing 35kmpl
In problem vichle digitel miter not workin good petrol miter lines
I do Tank full fiule showing miter line is only one line manager mr sujit is a layer man is a true...
+1 photos
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Ranjita Malpani
Nov 23, 2021
Jul 31, 2022
This thread was updated on Jul 31, 2022
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Suzuki Burgman Street BT

I have recently purchased Suzuki Burgman Street BT edition. When I purchased everything was perfect. In 10 days the seat lock got loose and while riding the seat makes noise. When I informed this at service centre when I took it for the first service they say it remains this way only. The seat is loosened with repeated opening of storage which I think is not a valid reason. In a month the seat got loose and making noise. I had my previous...
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Praji Pallassana
Oct 22, 2021
Jul 31, 2022
This thread was updated on Jul 31, 2022
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Service related

Dear sir,
I would like bring your kind attention that,
Yesterday my GIXXER 155 had a stum oil leak problem so I approched FAHIM MOTORS(KOLLENGODE SUZUKI) after service my vehicles problems is still remained as well as they claimed to me very high service cost. they claimed two side oil seal&dust seal cost is RS 650... today I bought one side oil seal&dust seal from palakkad GLOBAL SUZUKI it cost only RS 251only..,
With...
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Avinashkrish
from Chennai, Tamil Nadu
Oct 8, 2021
Jul 31, 2022
This thread was updated on Jul 31, 2022
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Worst service center SR SUZUKI ,Trichy

Address:SRI RENGA MOTORS PVT LTD,near head post office,THIRUCHIRAPALLI.
Website:Suzukimotorcycle.co.in

Hi this is Avinash Krishnasamy,

TN 45 BL 1929,
SUZUKI GIXXER SF Fi
2017

We need good service center for Trichy.
Whatever complaint i say they wont complete that work on my bike.

I need to visit again and again.

Recently i went to service center for Engine warning light Glowing on my
Gixxer SF FI.

Month before engine suddenly stopped...
+2 photos
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Rajeshshalini
Jul 22, 2021
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Service not good

Address:Pondicherry

I am given 2nd service in Pondicherry AIR suzuki showroom they didn’t response the customer and delay to given the service bikes. I am not satisfied with that showroom...
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Am Rishi Jalan, owner of Suzuki Access 125, recently decided to buy a Suzuki Burgman I White and approached the local dealer - Radha Automotives LLP. Tadbund. I was buying this vehicle in the name of my wife Mrs Uma Jalan.

Since the vehicle was not available, we paid a booking amount of Rs. 2000 (issues receipt number - 729, dated 19/05/21).

However, we were informed on 12th June'21 that the vehicle has arrived...
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nihal dahibhate
Jul 31, 2022
This thread was updated on Jul 31, 2022
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My vehicle was on and off

Address:Dahibhate chawl Lokmanya tilak Nagar Sakinaka Mumbai 400072

Im used my vehical 6 months, today i service my vehical for 2nd time and it is giving me same problem i cant start my vehical it was on and off service centre says it is an battery problem i have to at malad if my vehical was not start than how can i go at malad please arrenge battery with dolphin suzuki service than i can changed my battery over there. Please resolve this as soon as possible.
Thank You
Nihal k. Dahibhatebr...
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Dinesh S Surana
from Bengaluru, Karnataka
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Access brought before 15 month have starting problem

Address:Hubli

Access 125 brought on30/10/2019 now have problem of starting by battery and by kick also. 5 th service done on 15/01/2021 battery given to me for checking and charging outside because they have no machine to check and charge at bellad hubli karnataka. On Monday I taken delivery of vehicle the started it by kicking for 7 to 8 times. I reached my destination after some time when I tried to start I had kicked near about 40 to 50 times but the...
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DiJy
Jul 31, 2022
This thread was updated on Jul 31, 2022
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Damaged body parts fitted in a newly purchased bike Burgman street BS VI

Address:Bauria Howrah

I purchased a Burgman Street 125 BS6 vide engine no. AF[protected] & Chasis no. MB8EA11DJL8142022 from T.T. Bera Motors (GSTIN- 19AGHPB0370R1Z4) on 18.10.2020. After delivery of the vehicle it is observed that the body parts on left side were damaged ab-initio and fitting was also not in correct manner. The matter was informed to the respective Showroom, however they are reluctant in resolving the issue, expected cooperation is not forthcoming...
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Nayan Dedhia
Jul 31, 2022
This thread was updated on Jul 31, 2022
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Burgman battery issue

Address:3/42, Shroff building, dr b a road, parel east mumbai 400012

I have battery issue from last 5months I purchased burgman just befor 10months but your service center told me we are not responsible for battery issue they sending me Exide battery dealer
Exide battery dealer told me we are not responsible for battery issue you just go to service center I am fed up now I will never suggest to anyone to purchase Suzuki bikes worst service I have never face this type of problem....
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Rajkumar Sadagopan
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Suzuki Gixxer 150 - Rectifier and battery issue

Address:Pramaan Suzuki, Adambakkam, Chennai-600088

Hi Team,

I bought Suzuki Gixxer 150 in 2017 from my colleague. Since then, I have been servicing my bike for every 3or4 months in authorized Suzuki service center and maintaining my bike in a good condition. I noticed self start, battery down issues recently and taken my bike to Suzuki service center. They asked me to change the battery since they don't have stock with them. I changed the battery and dropped it for service....
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D
Diptak
from Kolkata, West Bengal
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Worst behavior

Address:sodepur, kolkata 70011

Worst care and behaviour i have ever seen(Suzuki service center, Agarpara, kolkata)...today 3 July 2020 i called manager at 4.50 pm that my bike Suzuki sf fi 155 cc is getting off, so i called her [protected], she told me to bring at the service center by any how as very few technician is available no one can go pickup but even after reaching anyhow their about 5.15 pm she told today it cant be done and i have to go again back to home by pushing...
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b_prakash
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cheating on two wheeler services

Address:#35/1,oppt'to sigma soft tech park, Varthur Rd, Ramagondanahalli, Bengaluru, Karnataka 560066, 560066

I own a suzuki gixxer sf 2016 model two wheeler. I moved from hyderabad to bangalore about 2 years ago and regularly i get my two wheeler serviced at aryan suzuki varthur branch.in september 2019 i met with a minor accident and my bike had caused some damages which were repairable. I claimed the insurance on it and the total invoice amount was approximately 10000/-. Since then there was some particular sound coming from my rear wheel and...
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debashis.it
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

suzuki access 125 registration no

Address:560043

I bought a brand new suzuki access 125 scotty from one of the renowned suzuki bike showroom in bangalore which is aryan auto agencies, mahadevapura dated on 28th oct 2019 with kotak finance but still i didn't receive my bike registration number. After multiple follow up with branch manager jagdish still no positive response from him.

Regards
Debashis baidya
Mob.[protected]...
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Address:Anna nagar, Chennai, Tamil Nadu, 600102

This is tridevavarma. Reg no:- tn19ak2455.
I bought my bike on nov 25, 2018.in athyuk suzuki - anna nagar, chennai.
But battery installed manufacturing date is february 2018.
Now the battery is not working properly. When i gave my bike to service in hyderabad, gem suzuki (Kondapur) confirmed that battery is not working and they gave letter to claim warranty.

When i claimed for warranty in amco batteries,...
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Noufal A
from Mumbai, Maharashtra
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complaining about the malfunctioning of rear suspension

Address:689695

Dear sir,
I am writing to express my strong dissatisfaction with your product.
In 2019 february i bought one suzuki gixer sf from your authorized dealer ‘
(Toms motors pvt ltd. Pathanamthitta kerala india)
After one month i feels problem on the rear suspension. After that the dealer replaced the rear monoshock by 3 times within 7 months. Finally they checked the swing arm also. But they cannot find the problem...
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V
vishnuaravind
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service complaint

Address:690101

16/09/19
COMPLAINT LETTER

Dear Sir,
I am writing to express my strong dissatisfaction with your service.
In 2015 I bought one SUZUKI GIXER From your authorized dealer ‘
( Rajavalsam motors pvt ltd. Mavelikara Alappuzaha Kerala India)
But in that time I had got very poor customer sevise from their side
And the staff are very bad attitude to the customers,
The matter is one...
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mayur ayarkar
from Mumbai, Maharashtra
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non availability of part in authorised service center and manufacturer itself

Address:New Delhi, Delhi, 400089
Website:www.suzukimotorcycle.co.in

I own a suzuki gs 150r (2010)
On 16th of november 2018 i made a call to the toll free number provided by the company[protected] to address my issue of part unavailability at my location (Mumbai).
Prior to this action i reached out to the authorized suzuki service centers (Dolphin suzuki & riya suzuki) in mumbai for the part availability through phone call but got negative response from them as the bikes production is stalled.br...
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Preetesh1978
from Balotra, Rajasthan
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suzuki access 125

Address:Bharatpur, Rajasthan, 321001

आदरणीय श्रीमान जी,
वन्दन ।

मेरे सुजुकी स्कूटर 125 का हैन्डिल साइड चिमटा अपने आप चलते हुए टूट गया, जिसके कारण मेरा एक्सीडेंट हो गया (21.10=2018) रविवार को । जिसकी जिम्मेदारी...
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Kumar Bijay Karmakar
from Mumbai, Maharashtra
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non delivery of freebies

Address:Mumbai City, Maharashtra, 401107
Website:[email protected]

Dear sir
I bought one burgman from imperial suzuki, mira road (East) mumbai
It is around two months but still i have not received my seat covers. Earlier they delayed the process of insurance which is now a day's matter of minutes which they too full one month 10 day i. E., 40days. Now, the sales girl over there bhavna by name told two weeks that she will contact me and will soon be delivering me with the same. Today i called...
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Akhil Kumar Nayak
from Hyderabad, Telangana
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very poor service

Address:Gurgaon, Haryana, 122001

Recently i have visited super suzuki service centre in gurgaon for scooter servicing...
It was paid service, bit they did not even done single work on it... Even though washing also not done claiming that machine not working...
They harassed customer for waiting so much time, but did not inform after work done...
They not also grease the seat cover lock...
So cheap service and cheating......
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nikhil kotian03
from Mumbai, Maharashtra
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delaying my bikes work since 3 months 5 days

Address:401107

There are many complaints as my bike had an accident on 10th of march 2018 and today is 15th of june 2018still my bike is left with stickering inspite of complaining to the customer care of suzuki they aren't doing anything yet i purchased my bike on 19th of october 2017 and by bike started rusting. Suzuki is the worst one they are troubling me since 1st service i am not satisfied with any of my service since purchased worst service centre...
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Tushar lokhande
from Mumbai, Maharashtra
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dealer arrogance about free service

Address:Ratnagiri, Maharashtra

I have put on my access for 4th free servicing to dealer vijayalaxmi automobile at jalgaon. I went to take return my vehicle at evening, that time i inquired about the servicing was properlly done or not in the absence of me. He said done properlly. The attender works manager was speake with me have very arrogant nature. When i ran my access then i shocked. Servicing was not done from dealer vijayalaxmi auto. They have return my vehicle as...
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santhosh kumaresan
from Nattam, Tamil Nadu
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access 125 low quality

Address:Coimbatore, Tamil Nadu, 641006

To whom ever it concern,
I'm from coimbatore, tamilnadu, owning a suzuki access 125 bought on january 12th 2017, from the dealer karuna motors ganapathy, coimbatore - 6. I have a huge respect over a suzuki motor vehicles i have been using my old suzuki bikes over 20 years, but this incident made me loss of respect and quality over suzuki company.
Last wednesday (Sep 6 2017) while driving the mouth of the tyre was gone / broken...
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Prasanjit Biswal
from Mundi, Madhya Pradesh
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Bullying and manipulation

Address:492001
Website:www.suzukimotorcycle.co.in

My booking was deliberately delayed by the sales executive through Paytm where I was eligible for a 5000 cashback. I was promised by the sales manager that they would help me avail the offer on a later booking date.
On 10th May I happened to visit Karan Automobile, Raipur and had a discussion with the owner regarding the offer that can be availed on purchasing Suzuki Gixxer SF. As the offer was collaboratively provided by Paytm with...
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Address:600087
Website:www.suzukimotorcycle.co.in/accessnew_125.aspx

I booked an all new suzuki access 125 scooter from m/s. Sr suzuki motors, vadapalani, chennai by march 2016 looking at the advertisements and features of the vehicle (Keeping in mind the most reliable motorcycle engine maker brand suzuki). The problems i was facing were regarding the alloy wheels and accessories. The alloy wheels are seen in the advertisement and in the website but it seems the alloy wheels with front disc brake will be available...
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G
gixxshanth
from Bengaluru, Karnataka
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Suzuki Gixxer SF - Cast Alloy Wheel

Address:Bangalore, Karnataka, 560029
Website:suzukimotorcycle.co.in

Accidentally i ran over a pothole in bangalore due to low or zero visibility and both the cast alloy wheel rim got bent, exactly a month ago. I feel it is due to low quality of alloy used. Does anyone else face the same issue ? I wanted the company to replace the rim without charges. I can't agree that rim won't falls under warranty. Similar complaint found : https://www.consumercomplaints.in/suzuki-gixxer-155-cheap-quality-alloy-wheels-c...
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bonnyboy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty claim issues

Address:North Goa, Goa

I had purchased a Suzuki GS150R on 12th January 2010.

The bike started having issues with the chain assembly after 3000 kms.
Evertime i complained the chain was tightened. After 18,000 kms the chain and sproket has given way.

It makes a horrible noise and I can feel the drag when riding the bike. The service centre suggested me to change the entire assembly at my own cost.

On lodging a complaint...
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