Claimed

Swiggy Customer Care Contacts

1
Updated: Jan 25, 2025
Complaints
5089
Resolved
651
Unresolved
4438
Complaints
Swiggy
Customer Service Contacts

Swiggy Phone Numbers

Phone
+91 80 6746 6791
1684
1068

Swiggy Website

Swiggy Head Office Address

Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road
Bengaluru
Bangalore District
Karnataka
India
560029

Swiggy Social Media

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Swiggy Channel

Swiggy Company Representatives

Additional Swiggy contact information

Gurgaon G01 O4U Services, 890 Udyog Vihar Phase 1, Gurgaon, Haryana – 122001 Phone: +91 12 4600 0660

Hyderabad #8-2-293/82/A/728, Aditya Jayrag, Opp. Neeru’s Emporio, Jubilee Hills Road No. 36, Hyderabad – 500033 Phone: +91 80 6746 6793

Mumbai 701/702/703, A – Wing, Everest Chambers, Andheri Kurla Road, Marol, Mumbai – 400059 Phone: +91 22 6000 6600

Pune 2nd Floor, Dnyanesh Complex, Near Dnyaneshwar Paduka Chowk, Modern College Road, Pune – 411005 Phone: +91 20 6000 6600

Kolkata 4th Floor, Zone B, Asyst Park, Plot No. 37, Block- GN, Sector-V, Salt Lake City, Kolkata – 700091 Phone: +91 33 6000 6600

Chennai 3rd Floor, Temple Tower, Anna Salai, CIT Nagar West, Nandanam, Chennai – 600035 Phone: +91 44 6000 6600

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Swiggy Overview

Latest complaint immediate refund request for cancelled order has been filed on 25/01/2025. Latest Resolved order not received and refund also not received and customer support also not responding properly. was resolved May 27, 2024. Swiggy ranks as the #3 most complained about among Food.

Disclaimer

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Swiggy reviews & complaints(5089)

K
krishnakumar0810
from Ranipet, Tamil Nadu
Jan 25, 2025
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Swiggy Customer Care
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Swiggy — immediate refund request for cancelled order

Address: 1/61,south street, puliyankannu

I am writing to raise a serious concern about the unfair deduction of ₹268 for my recent order. The details are as follows:

Order ID: [protected]
Order Date & Time: Today, 11:50 AM
Amount Paid: ₹268
I accidentally ordered the wrong food and provided an incorrect address. I realized this mistake immediately and canceled the order within a minute of placing it. Despite this, the full amount of ₹268...
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Gupta Dipankar
from Hajipur, Bihar
Jan 13, 2025
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Swiggy Customer Care
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Swiggy — Forcefully applied cancellation charges

On 13th of December 2024 I was just checking for the Cash On Delivery Option for my order then all of a sudden my order got placed and then Within a minute I raised the cancellation request on the app but the customer support executive didn't cancelled my order and also penalized me for cancelling my order.
But I'm well aware about that I can cancel any order within 60 seconds of time gap. But here I'm being forcefully asked to pay...
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H
Hari_P21
Jan 5, 2025
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Swiggy Customer Care
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Swiggy — Order 195050783790106

Address: RR nagar

Your Swiggy order #[protected] has been cancelled 14. You will be charged Rs 397.0 as cancellation fee. I got a message like this as I didn’t receive the order as I’m unaware of my phone call the delivery guy didn’t try to deliver to place as I was waiting for the order to arrive. And how can charge the whole amount for cancellation fees shame on u people looting people money and infact im hungry waited for too long and didn’t...
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