Swiggy Customer Care
Bundl Technologies Pvt. Ltd.
Website: | www.swiggy.com |
Address
Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road Bengaluru Bangalore District Karnataka India - 560029 |
Customer Care Phone Numbers and Contacts
Phone:
Additional info
Gurgaon
G01 O4U Services, 890 Udyog Vihar Phase 1, Gurgaon, Haryana – 122001
Phone: +91 12 4600 0660
Hyderabad
#8-2-293/82/A/728, Aditya Jayrag, Opp. Neeru’s Emporio, Jubilee Hills Road No. 36, Hyderabad – 500033
Phone: +91 80 6746 6793
Mumbai
701/702/703, A – Wing, Everest Chambers, Andheri Kurla Road, Marol, Mumbai – 400059
Phone: +91 22 6000 6600
Pune
2nd Floor, Dnyanesh Complex, Near Dnyaneshwar Paduka Chowk,
Modern College Road, Pune – 411005
Phone: +91 20 6000 6600
Kolkata
4th Floor, Zone B, Asyst Park, Plot No. 37, Block- GN, Sector-V,
Salt Lake City, Kolkata – 700091
Phone: +91 33 6000 6600
View More Information... Salt Lake City, Kolkata – 700091
Phone: +91 33 6000 6600
Chennai
3rd Floor, Temple Tower, Anna Salai, CIT Nagar West, Nandanam,
Chennai – 600035
Phone: +91 44 6000 6600
Customer satisfaction rating

So far so good - The company responded to our notifications and is working on resolving complaints.
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Swiggy Complaints & Reviews
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I'd placed a grocery order from Swiggy in December 2020. The products I received were entirely wrong and I immediately took...
Swiggy — Swiggy not delivering food the order and auto cancelling the orders
Swiggy not delivering the orders and auto cancelling the orders

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Swiggy — Swiggy not delivering the orders
Swiggy auto cancelling orders
swiggy not delivering the order and auto cancelling the order
swiggy not delivering the order and auto cancelling the order
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Order #: [protected]
Name: Tathagata Dutta
Day:18.01.2021
Amount: Rs 326
My food order was cancelled...
Name: Tathagata Dutta
Day:18.01.2021
Amount: Rs 326
My food order was cancelled...
Swiggy — Swiggy not delivering the order and auto cancelling the order, and
Swiggy not delivering the order and auto cancelling the order,
Amount is not refunded
Amount is not refunded
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Swiggy — Swiggy not delivering the order and auto cancelling the order
Swiggy not delivering the order and auto cancelling the order
Money is not refunding
Money is not refunding
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Swiggy — Order not completed
I have recieved incomplete order. I was placed a order on 1st Jan 21. My registered email id is [protected]@gmail.com
I was place 3 pizzas but i have recieved 2 pizza and both pizza quality is worst . Pizza was uncooked. I was raise a complaint by mail but executive said i will provide you better service in next time . I was paid amount of 3 pizzas but recieved 2 pizza.
I was place 3 pizzas but i have recieved 2 pizza and both pizza quality is worst . Pizza was uncooked. I was raise a complaint by mail but executive said i will provide you better service in next time . I was paid amount of 3 pizzas but recieved 2 pizza.
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Swiggy — Payment successful but order failed [Resolved]
Payment for the order was successful but the order failed no refund initiated from swiggy
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Swiggy — Payment made but order failed(swiggy)
I ordered food on 29dec from swiggy, the payment from Google pay was successful however the order failed and after the agents promising refund for the same I get to know by senior rep that no refund was initiated and I have still not received my money.
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Swiggy — Orders are always missing and never refund for it
It's been 3 to 4 incomplete orders from different restaurants in Hyderabad which were dilivered by swiggy. Now the company is not ready to refund the money.there non of the consumer care no. Is working.they have automated chats and email.human assistance is bill.
A lot of money is stuck with them but they are not ready to give back.such companies should be banned from businesses.
A lot of money is stuck with them but they are not ready to give back.such companies should be banned from businesses.
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Double payment on 04/01/2021 to swiggy Rs 960. Double payment done through Paytm on 04/0/1021. Kindly do needful Thank u...
Swiggy — Refund for order cancelled by swiggy.
The food order was cancelled by swiggy,
The refund was made in the swiggy money,
I requested my refund to be made to the original mode of payment.
swiggy said refund will take not more than 4-7 days
Has not refunded still after 25 days.
The refund was made in the swiggy money,
I requested my refund to be made to the original mode of payment.
swiggy said refund will take not more than 4-7 days
Has not refunded still after 25 days.
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Swiggy — Took extra money
Hello Swiggy i ordered from burger king on 23 december 2020 i paid already by online ok then deliver boy also took the money so plss refund my money as soon as possible ok and first i disappointed from your delivery. Thank you
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Swiggy — Id used by someone else
My swiggy id is used by someone else and he/she misuse the id but now I can not able to log out my account from their device so kindly i request you to log out my swiggy account from all the devices
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I ordered food from McDonal's through Swiggy on Dec 31st 2020 at 8:54pm. We did online payment as COD was not available. We...
Swiggy — Money deducted for unsuccessful order
31st Dec, 2020
Order number- [protected]
I had ordered food worth 622/- on Swiggy, but my order was unsuccessful even though my amount got deducted .Later I got a message from swiggy stating that" REFUND REFERENCE NUMBER[protected]" .
when I checked refund status it showed refund is complete yet I did not received any refund .
Please look into this.
Order number- [protected]
I had ordered food worth 622/- on Swiggy, but my order was unsuccessful even though my amount got deducted .Later I got a message from swiggy stating that" REFUND REFERENCE NUMBER[protected]" .
when I checked refund status it showed refund is complete yet I did not received any refund .
Please look into this.
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Swiggy — Order cancelled fraud
Its becoming very common with cancelation of orders. Then u get a call from delivery guy stating order is been picked up manually.
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Swiggy — Received Expired Quality Food
I have ordered sweets yesterday using swiggy app but i have received expired food. i have raised query but there is no use. My money was totally waste.
I'm frustrated now.
I'm frustrated now.
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Swiggy — Cancellation fee issue_ Deepak Chawla
Hello Team,
I placed order from Ever bake on 1st Dec, I did tried using coupons and was trying to make the payment online, however the order was not getting placed so I closed the app and placed it from Zomato. I can share the details of the same order being placed from Zomato too. Now sure why the order got placed via swiggy too and COD was selected. This is really annoying and after having a chat with the executive, it was told that 50% cancellation will be waived. I am not able to use swiggy since then and want this to have removed 100% so that I can start using it.
Would appreciate if you can look into tha matter ASAP.
Regards,
Deepak Chawla
I placed order from Ever bake on 1st Dec, I did tried using coupons and was trying to make the payment online, however the order was not getting placed so I closed the app and placed it from Zomato. I can share the details of the same order being placed from Zomato too. Now sure why the order got placed via swiggy too and COD was selected. This is really annoying and after having a chat with the executive, it was told that 50% cancellation will be waived. I am not able to use swiggy since then and want this to have removed 100% so that I can start using it.
Would appreciate if you can look into tha matter ASAP.
Regards,
Deepak Chawla
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Swiggy — Order gets accepted and gets cancelled
I placed two orders on swiggy on 28th December having order id #[protected] and on 27th December order id
#[protected]. Both the orders were accepted and both the times the delivery person accepted the order and they made me wait for more than an hour just to cancel it. I had to sleep hungry for 2 consecutive nights. I don't know how they plan to expand with such pathetic services. Also they gave a coupon on 27th December which i applied on 28th order which got wasted. Such poor services.
#[protected]. Both the orders were accepted and both the times the delivery person accepted the order and they made me wait for more than an hour just to cancel it. I had to sleep hungry for 2 consecutive nights. I don't know how they plan to expand with such pathetic services. Also they gave a coupon on 27th December which i applied on 28th order which got wasted. Such poor services.
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Latest Resolved
- Order 94044158210 Not Delivered - No Full Refund
- Payment successful but order failed
- Grocery order not delivered but amount charged
- Order not delivered - No full refund
- Order no :: 88426808530, Received wrong item and no proper response from customer care
- Bland, Unfinished, Uneatable food received
- Doing fraud with customers
- Insufficient Order and Swiggy refused to refund
- swiggy - they cancelled the order themselves and didnt refund money.
- swiggy not refunding the amount paid for a order 82746395769 delivered unpacked exposed food parcel after nearly 3 hours delay
Featured Complaints
Swiggy Swiggy - issue with the order Swiggy Swiggy - Completely different items /wrong items delivered to me Swiggy Swiggy - food not delivered & amount got deducted from my a/c !