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Swiggy Complaints & Reviews

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Last updated Mar 17, 2024
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Swiggy reviews & complaints(5039)

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P
praveen_2021ma03
Mar 17, 2024
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Wrong Food of item delivered

I have ordered a chiken triple rice worth ₹ 259 from Swiggy for my dinner at around 9 pm. But the Swiggy delivery person had instead delivered me chiken noodles of less value and can’t be consumed as a meal. I have talked to the customer care of Swiggy as well, but they didn’t provide any resolution.
This is clearly a case of cheating. ( providing wrong item of less value and no use and charging the full money)...
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A
Anushyak
Mar 16, 2024
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I am unable to login to my swiggy account

I am unable to login to my swiggy account which is a food delivery app.its showing that multiple logins by this device try with previously registered numbers but I have login with only two numbers and now iam try with the previous one only.
So kindly resolve my problem....
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S
soumya7792
Mar 7, 2024
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Delivery partner did not delivered food

Website:www.swiggy.com

Order id _- [protected]
delivery partner - sonu bairagi

26 feb 2:22 am

order not recieved.
delivery guy is complete fraud did not recieved the order no help from swiggy suporrt no refund was initiated . i lost my money

soumya nahar
customer...
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Aravind Kushwaha
Mar 6, 2024
Mar 6, 2024
This thread was updated on Mar 6, 2024
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Open my Id permanent block plz open my Id

Address:Korba gala
Website:My I'd parmanent block

Sar my I'd parmanent block open my I'd 121605...
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S
Samson123456
from Renigunta, Andhra Pradesh
Mar 4, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
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Food missing and quality

Address:Renigunta

I ordered one mutton biryani in swiggy, paid 318 rs but i received wrong items and also smells of food immediately I complain swiggy customer care but is not responding also is not explain message chat what is this not responding there is throw me 48 rupees in my account what is this what I am asking what is saying please note this one I want justice...
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A
adi125674
Mar 3, 2024
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Swiggy Instamart is looting customers

I RECEIVED 3 DIFFERENT ITEMS FROM MTR KHATTA MEETHA POHA IN MY LATEST INSTAMART ORDER
MY SWIGGY ACCOUNT RELATED PHONE NUMBER IS [protected], NAME ASSOCIATED WITH THIS ACCOUNT IS SANDEEP
PLEASE GIVE ME A REFUND
WHEN I GO TO HELP SECTION IT DOESNT GIVE ANY SOLUTION JUST SAYS CONTACT EMAIL SUPPORT
When i contact email support they deny the refund or replacement, this way swiggy has frauded me in the past also with...
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G
Gokulsaba
Mar 2, 2024
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Swiggy delivery cheat and Delivery boy fraud

We have ordered lunch (Order No.#[protected]) on 19th Feb, 13:30 Hrs from Udipi Gardenia through swiggy app in Bnaglore. We are returning after my Mother's funeral. The total cost paid was Rs. 761. The delivery boy named Tapendra Rawal was assigned. Our train reach KR Puram and we got down including my son (10 yrs) looking for food, then I called the delivery boy, he said some traffic on his way hence delayed, said he will reach in 8...
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G
Gizyidoydiyd
Mar 2, 2024
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Delivery agent scammed me

Website:Swiggy

The delivery agent scammed me
I had ordered fried noodles from imperial hotel on Feb 27th, 2023.I paid delivery agent 229 rs online via upi.He claimed that he didn’t receive the amount, though the amount clearly was debited from my account.I showed him too but he refused to accept that he had received the money and ask me to pay again.I told him, there might be an issue on his app but he refused to leave.I again had to pay him 229...
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L
Lakshmi Pravallika
Mar 1, 2024
Mar 1, 2024
This thread was updated on Mar 1, 2024
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Missing items and non delivery of products

Address:Hyderabad

I have ordered 2 T.roti and Paya shorba from the above mentioned restaurant using swiggy app on 26th Feb 2024. I received only one Paya shorba and roti packet but I've been charged for 2. When I saw that the item was missing, I called the delivery executive and he informed us that he was only given 1 item and that he didn't know about the missing item. Then I reached out to the customer support and I was chatting with a bot as swiggy doesn't...
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M
Mike19
from Mumbai, Maharashtra
Feb 26, 2024
Feb 28, 2024
This thread was updated on Feb 28, 2024
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Pungent and uncooked Paneer in Paneer Tikka Bowl made me fall sick

Address:Shastti Nagar, Shop no.7, Dheeraj Heritage 1, Shastri Nagar, Santacruz West, Mumbai 400054

I ordered Paneer Tikka Bowl from 'The Good Bowl' restaruarant Shastri Nagar, Santacruz West, Mumbai via SWIGGY ORDER #[protected] Dt: 23/02/2024 8:41pm. The food turned out to be very pungent and paneer was uncooked due to which I felt sick with severe gastritis. Upon contacing Swiggy with all details they denied to support any further. Please arrange complete refund of the order, take strict action on Swiggy and the restaurant so that...
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A
Feb 20, 2024
Feb 20, 2024
This thread was updated on Feb 20, 2024
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Complementary item is missing

I ordered chicken 65 2 boxes with that complementary black forest cake is given in bill but that item is missing.

Delivery boy name Bantu Siva, he first didn't delivered product at location but message came delivered so I thought product was delivered at location where my parents live so I rated four stars, later they called me and said product didn't came or no phone call has came so I again raised complaint in swiggy they...
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M
Merimel
from Bengaluru, Karnataka
Feb 20, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food not delivered for my prepaid order- order ending with 0292

I placed an order on Feb 17th and it was a pre paid order. The amount got deducted but the food was not delivered to my flat. I have evidences to show the delivery boy has not entered my block.

I want strict action to be taken against the delivery boy And i need my money back

He did not deliver it to the right address and am facing the consequences.

I wrote couple of emails to swiggy but of no...
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R
rvasamsetti
from Mumbai, Maharashtra
Feb 19, 2024
Feb 19, 2024
This thread was updated on Feb 19, 2024
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Food and response from swiggy is not upto standards

Date of the Incident: 18th Feb 2024
Order Details:
Order No #[protected]

Requested for:
Tangy Paneer Tikka Sandwitch from Subway
Bread: Multi Grain Honey Oats
Add on: Cheese and Toasted

Delivered:
Tangy Paneer Tikka Sandwitch from Subway
Bread: 9 Grain Wheet
Add on: Plain (NO Cheese and NOT Toasted)

Response From Swiggy partner:
We...
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T
Tanujkamath
from Mumbai, Maharashtra
Feb 17, 2024
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Fries Food item and vada pav

Why bother reporting problems to Swiggy right away when all they do is send us canned responses saying they can’t do anything.

Request Received - order issue (I have received bad quality food) for order #[protected]. Spoilt and unfresh, wasted time and money writing to swiggy. They have a policy of saying no to everything. Please straighten them...
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G
Geeta Bhargava
Feb 16, 2024
Feb 16, 2024
This thread was updated on Feb 16, 2024
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Order undelivered

Address:D-54, Kamla Nagar, Agra

I had ordered from Chainess, Agra. Swiggy delivery man called us, he was at the wrong address. I tried explaining to him but he didn't understand. Then I kept calling him and he didn't take the call. After 50 minutes I get the message that my order is cancelled and my order amount was cut. It was not my mistake. Please call me on [protected].
R.D.Bhargava...
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M
Musaib122
from Srinagar, Jammu and Kashmir
Feb 14, 2024
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My id blocked

My id was blocked a year ago due to I was in critical condition how can i inform to my re lead after a month I got cured a month ago and i saw id blocked help me please my registered number is [protected]...
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S
saikishore pappala
from Bengaluru, Karnataka
Feb 14, 2024
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Swiggy cake item

Address:Ellisbridge, Ahmedabad, Gujarat 380006

I have this attachment for your ready reference. While I have given the address clearly besides paid for the order, yet same is been cancelled fby swiggy as they could not find delivery partner to deliver the item at specified address even if they have location issues, besides also didn't refund the amount when order is cancelled from their end, is it not a case of harrasment and cheating?... I hope to get resolution......
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S
saikishore pappala
from Bengaluru, Karnataka
Feb 14, 2024
Feb 14, 2024
This thread was updated on Feb 14, 2024
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I am order food

Address:Ellisbridge, Ahmedabad, Gujarat 380006

My order not received food that delivery boy devilred tell i am calling so many not recived please rsovle issue...
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Website:Swiggy

Dear Sir/Madam,

I am writing to bring to your attention an unfortunate incident that occurred during a recent delivery service provided by your company. On 13th Feb a delivery was made to Madel housing board in tivim by one of your employees named Prasad. Regrettably, the experience my friend had with Prasad was far from satisfactory due to his rude behavior.

prior to the delivery, my friend encountered Prasad,...
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M
Mehul sreenath
Feb 11, 2024
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Hair in biriyani

Order No: [protected]

Friends,

I had a terrible experience with Swiggy today. I ordered food worth Rs. 1775/- and found hair in my biryani. When I reached out to Swiggy, they simply told me that they can't do anything about the quality issue. It's disappointing to see that they don't care about their customers' experiences.

I strongly suggest that you directly buy food from restaurants and...
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