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Swiggy Complaints & Reviews

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Last updated Aug 11, 2022
Complaints 4056
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Swiggy reviews & complaints(4056)

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Customer care doesn't respond they say to do mail and mail team also dont respond neither solve my issue fake service...
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Hi iam praveen my phone number [protected] is my swiggy account login number but i cannot login because insted of login showing your account has bes deactivated .. After writing so much mail to swiggy support they reply to me, unknown reason your account has been suspended i ask reason why my account has been suspend they tell me i ddnt know we cannot help . i also have swiggy money in my account. I cannot use
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    Yesterday on 9th of august 2022, I placed an order of ₹620 using online payment at around 6:30pm, I did not receive an order by around 8:15pm then I got a call through Swiggy and delivery partner like he is not able to find location, which is a lie, as per my login system he was not reach to exact location, was far bar 100 to 200 meter, then I instructed on call to him couple of times but he refused to come, Then swiggy team cancelled order...
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    Sir please open kar dijiye meri de id deactivate kar di hai id no hai 2083102 name satendara jurel please sir
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      Ticket number:[protected]
      [protected]
      09 august
      delivered expired products
      no compensation provided
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        I have placed an order worth around Rs. 1500 in Swiggy instamart on 31st July but the order is not delivered to me. When I reached the support team via chat and email but still i have found no resolution to my concern. Support team has closed my concern with out even inquiring the problem, they have a template to respond and close the ticket.

        Is it not the Swiggy responsibility to at least deliver the order which has been placed on their app.
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          I had received a repacked order which was delivered incorrectly to someone else who had opened, consumed and was taken back by the delivery boy and repacked to deliver me. Had to chat with the swiggy customer care dor 1hr 30mins to make them understand the issue and issue a refund. Swiggy customer care is disgusting and unsuportive with no calling number....
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          Am sanda sravan nagesh my swiggy de id : 1636338 temporarily deactivate please activate my swiggy id sir my mobile number [protected]
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            Hi, l have made an order in swiggy on dated Aug 6, 2022.
            Order delivery have taken 1.30 hrs to receive the food. After this much delay what I received is a rotten food.
            I tried to communicate the customer service team on raising a help ticket. But response as no refund would be initiated..
            This is not fair, we are trusting swiggy and we are making order thru your platform. Receiving un quality food and asking to eat...
            +1 photos
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            I had ordered for Rs 2055 on 3rd August 2022 but the amount for which I have recieved the GST invoice is only for Rs 1043. I've been following up with them from 5 days but still there is no resolution from their side. It is absolutely worst experience with Swiggy's consumer support team. There is no proper mechanism to keep track of the customer's request, every time I connect to their chat support I have to explain my issue from the beginning...
            +2 photos
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            Dear Team

            My order I'd : #[protected]

            I placed an order for my parents at 6.15pm on 7th Aug in swiggy app.. order was taken and it was confirmed that my order will be delivered within 7pm..now it is getting delayed and swiggy person is claiming that he is on the way to deliver another order and it will take another 20min to deliver my order which is 30min above the given commitment...my parents are moving out of station and they need to leave now..we are really pissed off ..this is not first time happening in swiggy..if they are delivering multiple orders, they could have informed us while booking the order stating this will take time..we could have made alternate plan..request you to take strict action on this..
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              I have ordered Fruits on swiggy instamart order I'd([protected]).
              Delivery Executive without called me delivered order at wrong address. When I was trying to customer care, they are not even considering my genuine problem. I had no choice than complaining here....
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              I ordered Heena and milk and heena and received cold drink and bread and when I connected to customer care they say to wait for 6 hrs. I wanted my delivery in 18 mins not 6 hrs, why shall I suffer for your apps mistake, I even called the delivery boy he says whatever was handed to him he directly delivered simply means it's yours marts fault.When i connect them through help section no resolution was given...
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              Hi ordered food using swiggy from pista house restaurant very bad quality of food delivered to me (hair in the food ) when asked swiggy no response and no resolution...
              +2 photos
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              Hi
              I have ordered online food from Hira sweets via Swiggy on 04/08/2022 with Order id[protected]. With repeated requests Swiggy has refused to provide the complete GST bill with below response. Being a customer I felt cheated as I am not getting GST bill neither from Swiggy nor from HIRA sweets.

              +++++++++++++++++++++++++++++++++++++++++++
              We are sorry to say that we are unable to provide GST invoice, however,...
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              Hi dear, they are selling the product more than MRP.

              The MRP is Rs.116, but they sold for me at Rs.127...
              +2 photos
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              Not delivered my food... I'm a swiggy one customer also... It's not only first time... It's repeating it... I order some foods but delivery person not delivered and i contact support team they are not provide responsible answer at the same time they are cancelled my order without informing me......
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              Today I ordered food from swiggy at 8.30 pm and waiting for that till 9 pm but swiggy cancelled the ordere before it delivered. I am hungry and starving. But swiggy didn't understand that. So I am filling complaint against that.
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                I paid swiggy using request payment to upi id option, my payment has gone through but order not registered
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                  Some other person is using my email id and I want you to change it for me
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