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Swiggy Complaints & Reviews

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Updated: Jan 25, 2025

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Swiggy reviews & complaints(5089)

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Address: 1/61,south street, puliyankannu

I am writing to raise a serious concern about the unfair deduction of ₹268 for my recent order. The details are as follows:

Order ID: [protected]
Order Date & Time: Today, 11:50 AM
Amount Paid: ₹268
I accidentally ordered the wrong food and provided an incorrect address. I realized this mistake immediately and canceled the order within a minute of placing it. Despite this, the full amount of ₹268...

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On 13th of December 2024 I was just checking for the Cash On Delivery Option for my order then all of a sudden my order got placed and then Within a minute I raised the cancellation request on the app but the customer support executive didn't cancelled my order and also penalized me for cancelling my order.
But I'm well aware about that I can cancel any order within 60 seconds of time gap. But here I'm being forcefully asked to pay...

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Address: RR nagar

Your Swiggy order #[protected] has been cancelled 14. You will be charged Rs 397.0 as cancellation fee. I got a message like this as I didn’t receive the order as I’m unaware of my phone call the delivery guy didn’t try to deliver to place as I was waiting for the order to arrive. And how can charge the whole amount for cancellation fees shame on u people looting people money and infact im hungry waited for too long and didn’t...

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I ordered a fried rice and mint lime but the delivery partner only delivered fried rice and I complained in swiggy and swiggy gave me refund but half an hour later the delivery partner came and delivered that mint lime . So I want to cancel the refund of 23 rupees...

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Address: Online food delivery

Order id: #[protected])
I had ordered 3 soups, but only 1 was delivered the order was not only incomplete, but the items delivered were damaged, with clear signs of leakage. I mail them multiple time, chat with customer care they closed chat in between conversation and on twitter they told me that money already refunded while i received only 15rs when i paid rs 195 this kind of scam they are running. I asked them for refund proof...

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Address: www.swiggy.com

Dear Swiggy Customer Support Team,

I am writing to express my concern regarding the cancellation charges applied to my recent order from Absolute Barbecues (Order #[protected]). I placed an order with a bill total of ₹1411.00, but due to unforeseen circumstances, I had to cancel the order shortly after placing it. I contacted customer support within one minute of placing the order, yet I was charged the full cancellation...

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We had ordered food from Udupi atithya
Order number: [protected]
The delivery agent called asking for the otp and I gave thinking he’s delivering it the security guy.. but after the agent didn’t receive the call or deliver the food. When lodged a complaint about the same at Swiggysupport they closed this saying food has been delivered
Really poor customer service...

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I ordered 2 cakes from Swiggy app on 26 Jun 2024 via order # [protected] & [protected] for Rs. 918 and Rs. 789 Respectively (Screenshots for the orders are attached). These were official orders. When i downloaded the invoice, the invoices had price mismatch. for Order no, [protected](Actual amount: Rs. 789, Invoice amount: Rs. 820). For Order no. [protected], the invoice received is for Rs. 5 only.

I have been...

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This is regarding Swiggy Order Number [protected]. I ordered this food in New Gowrishankar Hotel via Swiggy on June 12 2024 at 8:50 PM. In this restaurant, the food usually gets ready in just 5 to 10 minutes and also gets delivered to my home usually in 20 to 25 minutes. However, this time the food was taking unusally long time to be even picked up. When I called the delivery person, he said he was waiting at the restaurant and told me...

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Address: Swiggy, Hyderabad and Bangalore.

I gave the address which is a very prominent place in Hyderabad, namely Jubilee Hills International Center. The swiggy server, on its own, added "Madhura Nagar". Jubilee Hills is a prominent place, and Madhura Nagar is three kilometers away from Jubilee Hills. Because of wrong address, I had to tip the delivery man very heavily, and I got dinner late.
I had ordered vegetarian meals, I received NON-VEGETARIAN. I had to eat a frugal...

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I am writing to bring to your attention an issue I encountered with Swiggy, a popular food delivery platform, and to seek your assistance in resolving it.

On01/07/2024, I placed an order with Swiggy at Momo Hut restaurant, bearing order number #[protected], amounting to ₹288. Unfortunately, I mistakenly provided the wrong delivery address for this order. Realizing the mistake shortly after placing the order, I immediately...

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I ordered 22 mc aloo tikki and 22 mc puff for office gathering and I have received a single incorrect order. I am attaching the picture of item and bill I have received through delivery partner. Immediately I complained this matter on swiggy customer care and the person asked me to receive the incorrect order and make a separate complained once order is marked delivered. He also talked with the delivery person. Later i have shared pictures...

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Dear Swiggy Team.
I am writing to express my dissatisfaction with my recent order from The Garage Kitchen(Order ID [protected]) through your platform. I specifically ordered Thai Red Curry with Rice, but I received Thai Green Curry with Rice instead. This mistake has caused significant inconvenience as the dishes are distinctly different. I kindly request a full refund for this order due to the incorrect item being delivered....

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I rahul dabas, delhi, [protected], had ordered food dated 04.06.2024 at 1.30pm order no. #[protected].

The issue is that i got the order at 3.53pm delayed appox 2.30 hours delivery executive reached approx 3.40pm. I denied to take food and i call the customer care executive. The exective assured my please take this food this time and i assured you have get coupon for the rs.55/- only. I refused and tell him i do not take this food because this food is not eatable, cold food. Why i got this.

After that executive said that you have lodge complaint our protal. I do the same.

I want my full amount of rs. 184/-

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Dear Swiggy Customer Support,

I am writing to express my dissatisfaction with my recent order from Swiggy, Order No: [protected] ordered on 30th May 2024. I am extremely disappointed with the service I received for the following reasons:

1. Delayed Delivery: The delivery of my order was excessively late. It took over 1 hour and 30 minutes for the delivery to arrive because the delivery executive picked up...

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This is regarding order no [protected]

I had placed an order at Oh Calcutta restaurant on 30th of May, 2024 via Swiggy app and made the payment online which was an amount of Rs 1414.

However after half an hour the delivery guy Mr.Surajit Mondal informed me over the phone that due to some technical issues Oh Calcutta is unable to view the payment done, so he will do the payment via cash and I need to pay him...

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Website: Swiggy.com

I ordered from a nearby restaurant through swiggy but it was not delivered I immediately tried contacting the delivery executive but he won't pick up so I talked to customer care and they confirmed that he was not picking up the call so they told me to email and when I did they just said that since on the app it shows it was delivered there was nothing they could do this was the second time consecutively that swiggy disappointed with their...

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Address: HADAPSAR

I ordered a Pizza from domino's using swiggy platform. Domino's Order ID 280. On Swiggy delivery time was 30 min. I got a call from someone in domino's that it will take 1 to 1.5 Hrs for the delivery. So I called swiggy for resolution. After waiting for some time they suggested cancellation. As I did not have any option to track or cancel order from Swiggy they initiated cancellation from their end.
I wasted 2 Hrs in the night waiting...

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Hello sir, I'm Nitesh Bhoir working with swiggy this is my DE ID 7510146, recently my service Zone where changed in MUM_Ulhasnagar but i leave in kalyan and the new zone where far from my residence,
I want to earn more, have some financial issues...
Please add MUM_Kalyan as my super zone...
Please im requesting you.
Help me with this...

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Address: Captain Sam's Pizza - Sunny Enclave road, Kharar, Punjab

Been 1 hour since order and it shows the restraint is preparing the order. On inquiring with the delivery partner it turns out that a different delivery partner was assigned at first, who took the order and didn't mark it as picked up on his swiggy app, then unassigned the order form himself and stole our order. The restaurant is not preparing another order and the second delivery partner has been waiting outside the restraint for more than...

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