Swiggy Complaints & Reviews

I apologise for the mistake that I've done by rejecting 5-6 orders, i promise that I can't do anything like that in future please help me to activate my I'd
My DE ID- 7053553

Please see the attached bill for food ordered through Swiggy, today at 1.15pm.
When ordering, the information was the food would be delivered at 2.00 pm.
It reached at 3.00 PM.
The delivery person picked up a call at 2.20 and cut the call.
When he called at 3.00 pm, I canceled the order and asked him to take it back.
The distance from Vytill to my house is 4 km.
It would take a maximum 10 minutes to reach my place.
And, your delivery tracking was showing, food would be delivered in 6 minutes for almost ONE HOUR.
The manager at Paragon washed off his hand when I spoke to him.

I had stopped using Swiggy, for more than 4 months.
Made the mistake of ordering again through Swiggy.
Never again in the future.

Enjoy the Biriyani.

Thank You.

Response FOR MY COMPLAINT: FROM MR. HARI KRISHNA ::
DID HE READ MY COPLAINT ??????OR IS THIS THE TRAINING PROVIDED ON HOW TO RESPOND TO A CUSTOMER"S COMPLAINT?

My REsponse to above :

Not received yet.

Mr. Hari Krishna.--- CC at SWiggy Support.
Can you please explain who delivered it to me? What did he deliver? What was my order?
When did he deliver?
Do you have any answers to the questions?
Did you read my email?
Also, don't blindly reply. That is not the job assigned to you.
Did you read the mail, in the first place?
Or don't you understand English?
What a preposterous response!
I wonder who employed you and how much you are being paid to respond, so irresponsibly.
Do you know the name of the person who claims he delivered the parcel?
Or did he inform you that he ate it?

Shameful . I will send your response to your management, to see what they think of your reply. Terrible.
I am marking cc to Mr. Sriharsha Majety-- CEO also.

I had joined swiggy 2019, due to an accident my hand was injured and I was in bed rest with respect to covid19 lockdown, I couldn't participate or engage with swiggy delivery partner app and after four year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1086882 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide

Please activate my swiggy id its verification got stucked after i maked the payment this interface is showing please help me out to get my swiggy id activated

Maine kal 8 tarik ko 373 ka kaam Kiya jisme sare online order the but Aaj sirf 67 rupees hi deduct hue na payout recieved hua

Hi,
I ordered food from KFC along with a Pepsi through Swiggy in which Pepsi is not delivered. After complaining in Swiggy then informed that they can only give Rs. 20 as refund for the item cost Rs.60 (including tax).

I ordered on swiggy Nov 21st. Paid 369rs in swiggy during order. While delivery, the delivery partner said, the amount is not credited, so asked COD and said the first debited amount will be refunded. Also had chat coversation, 'chat support' with swiggy and they said, amount will be refunded within 4-7 days. But the amount is not refunded yet. I contacted swiggy email support on Nov26th regarding the same, they said someone will contact...

Yesterday I ordered dry fruits through - Swiggy Instamart
But till now i did not receive the order .
Main thing no contact no available - the numbers given not working
Transacton details
through AXIS banks Credit card

Amount 1280/-
Date 29 Nov 2023
Reference ID [protected]
Transaction Time : 09:44:46 am 29:11:23

I am writing to file a formal complaint against Swiggy regarding the unavailability of the invoice bill for my recent order with Order ID: [protected].

Despite my numerous attempts to retrieve the invoice through the Swiggy app, I have encountered persistent issues, and the download option for the bill is unavailable. To address this concern, I sought assistance through the app's chat support, where I was directed to support.swiggy.in....

Hi I met with the accident and bed ridden.so I didn't login upto 3months.Know iam okay and ready to continue work.but my id converted into new id.I am not okay with new I'd .Any solution??

We are shakes m stones kishanpura Warangal, with restaurant I'd 75002
Our POC has been running ads without informing us from February 2023 and looting our money of about ₹30000

Please sir Mari I'd chalu kar dijiye 430930

I made order on swiggy, order reference number ORDER #[protected], one item khaman dhokla worth rs.140 is stale and rotten. I tried to complain using swiggy app only, but the solution they provided is not satisfactory. The item was worth rs.140 and they are refunding me rs.31 token appolgy. I want either replacement or my full refund.
Kindly, look into the matter and take corrective action.
You can contact me at email address - [protected]@gmail.com.

On 12th Nov 2023 I had made an order on Swiggy.

Order ID - [protected]

Due to unknown reason, the order was marked as delivered on app but I didn't receive the order at all.

I have reached out to Swiggy support team through the app and mail for refund, but they have not resolved it, in fact they have just taken this as feedback for themselves. This is very pathetic and unacceptable action from the team.

Also to mention I have Swiggy One membership, yet this is the case.

Hope this complaint will urge the support team to remediate their mistake and also bring awareness to fellow Swiggy users!

I didn't receive one item from the order done. I have been contacting to customer care through call and mail but they are marking as issue has been resolved through chat they are not answering.

This type of service they are issuing

With reference to order id [protected] i would like to mention that i have order the pastries for celebration of anniversary... But it ruins our celebration... It is such of poor or rotten pastries which no one ate.. It looks like that it is mor then 10days old...

The food I received was severely stale and inedible. This experience has resulted in a significant financial loss for me, considering I purchased it from one of your partner restaurants. Therefore, I kindly request a full refund for the amount I spent on this purchase. I would appreciate it if the refund could be processed today without fail.

[protected] i ordered long garin dawat basmati rice and i got mini rice this is also called broken rice which is not a basmati rice at all
I contacted customer care they are saying that they have delivered the right order but order inside material is not right
I contacted everywhere but they are not assisting me i have paid 199 for this i want right order or refund kindly help me

Though wrong product sent n acknowledged but no refund/replacement.agreed to give rs 100 out of 213 but didn’t process that also.

I ordered soup from instamart and received something wrong and useless product. I paid more money as delivery charges then product cost itself.

And their customer support are very rude and harassing. They didn't take action against it.

I have ordered cake which swiggy was showing was MRP of 410Rs., with delivery I paid them 450 Rs, and then they delivered cake with MRP printed as 330Rs. Also the product delivered was all spoiled, we tried to complain swiggy but they aren't having enough time to give solution or apologize.