Swipe Telecom — defective device

Address:Mumbai City, Maharashtra, 400093

Kindly note swipe neo konnect mobile is malfunctioning from the day one, purchase date 11/05/2017.
My mistake i approached flipkart after 15 days. They refused any help as replacement couldn't be arranged.
Please note i have paid 3200/- in that plenty of options were available. Is it a mistake to buy swipe products.

Also note twice i have approached infinity care borivali mumbai but no solution could be found handset kept with them for three weeks.

Problem remains:
1) heating of the handset sometimes gives feeling if it will blast

2) battery drainage in half an hour.

3) mobile charging takes 4 hrs. 4) saved numbers automatically getting deleted 5) inordinate delay in details display 6) display hangs 7) mobile heating up seems like will bust in pocket, scared to carry along.

Will it be possible to replace the handset. I am finding it very distressful with the faulty products i get disconnected from the world. I am scared to handover the mobile to infinity care. Please find a solution.
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Swipe Telecom customer support has been notified about the posted complaint.
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I have bought swipe connect Grand phone on 10.07.2017 from Amazon. now it has a mic problem. means the person on the other end did not hear anything audible. and now its front glass has been crashed. I want to repair the phone . but no service centre is available in Trivandrum for the same.

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    Swipe Telecom  Phone
    +91 83 8001 5959
    +91 20 4150 5800
    Swipe Telecom  Address
    Unit No. S-2, S-3, 1st Floor, Metropole Building, Bundgarden Road, Pune, Maharashtra, India - 411001
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