Syberplace.com — Order cancelled but refund not given

Address:	136135
Website:	Syberplace.com

Order cancelled but refund not given

Dear sir,
My name is sahil kumar place an order[protected][protected][protected] for mobile phone on www.syberplace.com on 12 feb, 2016. Order amount paid from my credit card. They promised to deliver it with in one week, but they have not delivered it. Upon requesting many times to cancell my order they have cancelled my order on 5 may, 2016 and promised me to refund my money with in 13 days. That 13 days are over but i have not received my refund. Upon requesting again on may 22th they replied me that refund cheque is ready and they will soon dispatch it. That did not happen. I repeatedly requested them to refund my money again and they replied on june 10th that they are still processing it. Till now they have not processed it. Again on 24th jun 2016 they replied that it is sill in process and asking me to wait few more day.
I request you to kindly look in to this matter and take proper action on www.syberplace.com so that they can refund my money.

Thankyou sir,
Sahil kumar
[protected]@gmail.com