Syberplace.com — Payment successful but item not dispatched

Address:Purba Medinipur, West Bengal, 721636
Website:syberplace.com

I have purchased one mobile ph Lenovo a 1000from your so called SYBERPLACE on 29. 02. 2016 with EMI.
payment is successful but till the product has not been despatched.
I have tried many times to call but maxmium time got ph engage... even though ph rings no one received my ph call during working hour.
so please help me to get the mobike or my mobey back.
order id[protected]
mobile no-[protected]
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    SyberPlace E Solutions Phone
    +91 80 3364 6032
    SyberPlace E Solutions Address
    KTC IIIumination, #105, The Westin Hotel Road, Madhapur, Hyderabad, Andhra Pradesh, India - 500081
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