Syberplace E Solutions — [protected]

Address:Hyderabad, Andhra Pradesh, 400708
Website:www.syberplace.com

Hi,
I ordered a Samsung J7 phone worth Rs. 13000 and paid on their website immediately - Order ID[protected] . I had ordered for my brother's birthday on the 8th May. Since my order and payment, I am only getting 1 auto mail each day which states "your order is being processed" There is no other update, I tried calling the number on teh website- it just wants us to leave a voice mail and then nothing happens. I tried writing back on that mail and all I get is the same line again. I am pleading and begging on mails to let me know if the order delivery is possible by 8th or atleast tell me the refund process. Ther is no reply from them whatsoever.
Please understand it is my very hard earned money and 13, 000 is too much for me. This was going to be my first expensive gift to my brother and it was going to be his FIRST phone. Please please please help
Was this information helpful?
No (0)
Yes (0)
SyberPlace E Solutions customer support has been notified about the posted complaint.
Feb 28, 2016
chillsyedful's response
It has been 13 days but order is not shipped. Order no is[protected]
Complaint comments 

Comments

Order no[protected]
Canceled the order last 20days back still amount is not refunded.
Order no is[protected]. It has been 1é days but the order is not shipped yet.
Order #[protected] not delivered still after 15days. Do it urgently. Screenshot attached.

Available hai product

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SyberPlace E Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    382
    Pending
    0
    Resolved
    123
    SyberPlace E Solutions Phone
    +91 80 3364 6032
    SyberPlace E Solutions Address
    KTC IIIumination, #105, The Westin Hotel Road, Madhapur, Hyderabad, Andhra Pradesh, India - 500081
    View all SyberPlace E Solutions contact information