[Resolved]  Syberplace E Solutions — Money deducted by item not delivered

Address:Hyderabad, Andhra Pradesh
Website:syberplace.com

I purchased a samsung galaxy j2 from syberplace(order no.#[protected] at Rs.7499/- by online netbanking payment(transaction id.[protected] on 01.03.2016 but after more than 1 month is over the item was not delivered to me.After repeated mail from me to refund my money they did not refund it yet.Kindly refund my money urgengly.
Thanks...Suman Pal


The details of the copany is below:-

Harika Eshwarapragada
Customer Care Associate &

Merchandiser, Fulfillment Assurance


______________________________________________________

SyberPlace E Solutions P Ltd.

KTC IIIumination, #105, The Westin Hotel Road, Madhapur

Landmark: SBI Retail Assets Processing Centre, Hyderabad 500 081 TS


Phone: 0

[protected]
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Complaint marked as Resolved 
SyberPlace E Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2016
SyberPlace E Solutions Customer Care's response
We were expecting fresh stocks of the product when we received your order. But unfortunately, the consignment is getting delayed , more than we expected. However, we have cancelled your order on 28th of March. Your refund will be initiated within the 10 working days.
Complaint comments 

Comments

still money has not been refunded, though the deadline is over.I dont understand whom to trust!
Refund my money at once!
To,
https://www.consumercomplaints.in

Its been almost a week I have complained in your forum but still no refund of money.Then what is the point if you cannot solve problems of consumer & help them???

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    KTC IIIumination, #105, The Westin Hotel Road, Madhapur, Hyderabad, Andhra Pradesh, India - 500081
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