[Resolved] Syberplace E Solutions — Product not delivered after 1 month passed, need to cancel order and refund amount asap | |||||
An order was placed with order #[protected] on 8th march 2016, and done the payment through online on 8th march 2016. It gets confirmed on the same day and status shows processing, Also a mail received from syberplace is as Dear customer, We have received your order and it has been confirmed. Your product will dispatch with in 7-13 business days. Once it is dispatched we will share the tracking details. After various mails and follow - they sent a new mail on 7th april Dear customer, We have missed your order fulfillment timelines, and have marked it for fulfillment. We are in the process of reassigning it to new merchant. We will inform once the shipping date is confirmed by the merchant. Finally i want to mailed to cancel my order #[protected], and refund my amount to my account number as below Bank : hdfc bank A/c number : [protected] Ifsc code : hdfc0001897 But there is no revert from them. Was this information helpful? | |||||
Complaint marked as Resolved
SyberPlace E Solutions customer support has been notified about the posted complaint. Verified Support Apr 25, 2016 SyberPlace E Solutions Customer Care's response Dear Anuj, we regret not delivering your product within the timelines shared. We are closely following up with the manufacturing end to get further details on your product and we will get back to you within 3-5 days. Thank you for your patience.
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 2 Comments | |||||
Comments
this is he way syberplace treats there customers,
as per revert from syberplace, they have to get back to me within 3-5 days, from 25th April.
but today is 1st of may and i have no update,
is posting a complain on this site is just a formality, no actions are being taken from authority.
is website is just working like a postman serivice
or will work like a inspector.
this comment is for forum, if you are a genuine, pls solve th issue ASAP.
otherwise you are also like SYBERPLACE, making fools of customers.
i think notifications we received are from forum itself not from the organisation to whom complain is posted
as per revert from syberplace, they have to get back to me within 3-5 days, from 25th April.
but today is 1st of may and i have no update,
is posting a complain on this site is just a formality, no actions are being taken from authority.
is website is just working like a postman serivice
or will work like a inspector.
this comment is for forum, if you are a genuine, pls solve th issue ASAP.
otherwise you are also like SYBERPLACE, making fools of customers.
i think notifications we received are from forum itself not from the organisation to whom complain is posted
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KTC IIIumination, #105, The Westin Hotel Road, Madhapur, Hyderabad, Andhra Pradesh, India - 500081
hence i request the syber place to cancel the order & refund the amount.