[Resolved] Symphony — Air cooler do not working

Arshad Naqvi

from Khatra, West Bengal

Address:	245301
Website:	none

Hello symphony
I registered a complaint for cooler diet22i
On18 may16
Complaint no GH AN 18E16007
Technician name Harsh mob no.[protected]
But your Technician didn't receive my call since 15 days
Area compland manager
Mr Khurshid ahmed mob.no [protected] also didn't respond on my complaint

But nobody visited to see the problem after many follow-ups until 6june
I purchased symphany trusting it's brand name but of no value..
Hope this mail will recieve some response.

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May 11, 2017

Complaint marked as Resolved

Symphony Limited customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2016

Symphony Limited Customer Care's response Hello Dear Arshad,

Thank you for sharing the complaint number with us.

Our team will get in touch with you soon & help you solve the problem

Assuring you our best attention, always.

Symphony Customer care

Verified Support

Jun 09, 2016

Symphony Limited Customer Care's response Dear Arshad,

We are happy to affirm that the concerned issue has been resolved successfully to your satisfaction. We would like to take this opportunity to assure you that we are always at your service & would love to assist again, if required.

Assuring you our best attention, always.

Symphony Customer care