[Resolved] Symphony Limited — Air Cooler Diet 22T | |||||
I raised a complaint in the last week of March 2017 and a technician came on 1st of April 2017. He Changed the pump motor of the cooler saying it is not functioning and charged me 1250 for it (850 for pump motor + 400 Visiting charges). And now from the last 2 days (15th April 2017, again same problem is coming. I doubt whether he replaced a new pump motor or not because as I see, there was no packing when he took the new one out. I called the customer care again today and they are saying that I need to pay again 400 Rs visiting charges. Is it the mistake on my side that I keep on paying 400 for every technician visit in a single month or continuously? Was this information helpful? | |||||
May 22, 2017 Complaint marked as Resolved Symphony Limited customer support has been notified about the posted complaint. Verified Support Apr 17, 2017 Symphony Limited Customer Care's response Hello DearLakshmanaRao Manikonda, Please share your Complain Number with us. Our team will reach you & help you solve the problem Assuring you our best attention, always. Symphony Customer care Verified Support Apr 17, 2017 Symphony Limited Customer Care's response Hello Dear LakshmanaRao Manikonda, We understand your concern. But, we will require a complaint number to process your query & help you with a solution. Please log your complaint here: http://bit.ly/Log_Service Our representative will then reach you soon & help you with your query. Assuring you our best attention, always. Symphony Customer Care. | |||||
 2 Comments | |||||
Comments
My mobile number is [protected]. I am not able to get my complaint number. Using my mobile number, I think you can retrieve it. There is only one complaint in the last month
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