[Resolved]  Symphony Limited — Bad Quality and unsafe product sale by the company.

Dear Sir/Madam, I have purchased a Jumbo cooler vide model no- ACODE045 & Sr. no- 03A0211C76072.Cooling pump, switch, motor may be damaged. On 12.04.2014 (Saturday night) an uncontrolled and unavoidable situation create due to one part of fan broken in running condition of cooler and cooler sleeper from trolley due to broken piece of fan heated the cooler body by heavy force and imbalanced. It is the blessing of god that situation was happening in night time and no movement of children is there. Still I have not seen/heard the fan of the cooler is broken. So it is self explanatory regarding your quality of product and service.Broken of cooler fan and create the unsafe condition as per above mentioned is quite impossible. It is clearly identify the poor quality of product. Why customer choose the Symphony instead of other local cooler ? Why customer paid more to purchase the unsafe cooler like symphony ? Still no response received from the company. It is need to replace against bad quality product. But due to summer I have to purchase from Asha Electronics, Raigarh, C.G. As per company price list the product is Rs1222/- but the seller sales the same in Rs 1450/-. I also asked him he replaced me negatively and not provide me the tax bill. I have no option other than purchase the same.I want my money Rs 1450/- against the bad quality product sale to me. WIth Best Regards, Gopianth Das M-[protected]