[Resolved] Symphony Limited — Cooler model touch 35

Nagnath Pandagale

from Hyderabad, Telangana

Address:	500009
Website:	Indian Consumer Forum

Complaint no hy-rv-5e17004 is still pending since 07 may 2017. I contacted many service executives, but it has not been resolved. Because of your defective product i am suffering a lot. Your technician had visited, and was assured that he will replace the defective part within a week. Since last one i am suffering.
It is requested look into the matter and resolve the issue at the earliest. Buying your product i paid a heavy price in this horrible summer. Your service is very poor and service executives are not helped in this matter.

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Aug 1, 2017

Complaint marked as Resolved

Symphony Limited customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2017

Symphony Limited Customer Care's response Hello Nagnath,
Thank you for sharing the complaint number with us.
Our team will get in touch with you soon & help you solve the problem
Assuring you our best attention, always.
Symphony Customer care

Verified Support

Jul 01, 2017

Symphony Limited Customer Care's response Dear Nagnath,
We are happy to affirm that the concerned issue has been resolved successfully to your satisfaction. We would like to take this opportunity to assure you that we are always at your service & would love to assist again, if required.
Assuring you our best attention, always.
Symphony Customer care