[Resolved]  Symphony Limited — Defective cooler supplied by dealer also symphony customer care not responding

Address:229001
Website:www.symphonylimited.com

Respected sir,

I have purchased symphony touch 110 air cooler from vidyut electronics raebareli on 06.04.2017. Dealer sold out faulty cooler. After so many reminders they didn't solve the problem. When i install found that their blower cover, clump and plate are broken. From dated 28.05.2017 i call so many times to the dealer and customer care. Both dealer and customer care are not solving the problem. Dealer denied to take back faulty cooler and customer care said your problem will be resolved in next 2 days today its almost 15 days and not getting any response from them. I faced many problems during the day.
Was this information helpful?
No (0)
Yes (0)
Jul 14, 2017
Complaint marked as Resolved 
Symphony Limited customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
Symphony Limited Customer Care's response
Hello Sandeep,
Please share your Complain Number with us.
Our team will reach you & help you solve the problem
Assuring you our best attention, always.
Symphony Customer care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Symphony Limited
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    717
    Pending
    0
    Resolved
    290
    Symphony Limited Phone
    +91 79 6621 1111
    Symphony Limited Address
    Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
    View all Symphony Limited contact information