[Resolved]  Symphony Limited — delay in providing warranty service

I logged a complain regarding the air cooler diet-50i (Which is still in warranty). They gave me a complaint id dl[protected]. But, they are not fixing it. Whenever i call them they put me on hold for 15 minutes and give me a standard reply that they will escalate this issue with their manager. It has been more than 15 days since i logged the complaint.
Was this information helpful?
No (0)
Yes (0)
Oct 4, 2018
Complaint marked as Resolved 
My issue has been resolved now. Thank you consumer complaints and Symphony for fixing my cooler.
Symphony Limited customer support has been notified about the posted complaint.
Oct 03, 2018
Updated by piyus44
No action was taken so far. My issue has not been resolved yet.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Symphony Limited
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    718
    Pending
    0
    Resolved
    290
    Symphony Limited Phone
    +91 79 6621 1111
    Symphony Limited Address
    Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
    View all Symphony Limited contact information