Symphony Limited — Did not get refund for the cancelled order

I ordered one cooler online invoice no 38598-1 on July 31st 2022, after the order confirmation did not get any update for the delivery, so I cancelled order after 7days around 8th August, today is 31st August still did not receive my refund. getting error in the website to log the complaint, no one is responding to my email or calls.
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    Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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