Symphony Limited — Diet 50i black air cooler water leakage

Address:

Mundhwa pune

I ordered my air cooler on 31/03/2021 (order number SYM[protected]) from the company website and it was delivered to me today morning and it is leaking from the drain plug so I called customer care and he tells me my pincode is not showing on system please give another pincode otherwise cannot register complaint so I said how can I give another pincode when I live here to which he replied our system does not have this pincode call with another one and then hung up on me. Now no one is picking up the call. It is a new cooler and they delivered it to my home so I expect this issue to be fixed.