[Resolved] Symphony Limited — Diet 50i cooling button not working | |||||
I purchased Diet 50i on[protected] after 2 days[protected] its cooling button not working. I complaint customer care on[protected] complain no is ND-JS-20D17020 on 22-04-17 technician come at my place and said its pcb is not working tomorrow i will replace it on[protected] i called technician he said pcb is out of stock in 2-3 days it will be replaced. On[protected] i checked complaint status its showing complain has been closed no. Immediately i called customer care no [protected] they make another complaint ND-JS-25D17033 after[protected] i called customer care and service center multiple times they always saying please wait 4-5 days your issue will be resolved till now my issue is not resolved today i check complaint status its shows Your complaint No ND-JS-25D17033 has been resolved Was this information helpful? | |||||
May 14, 2017 Complaint marked as Resolved PCB is changed Symphony Limited customer support has been notified about the posted complaint. Verified Support May 12, 2017 Symphony Limited Customer Care's response Hello Deepak, Thank you for sharing the complaint number with us. Our team will get in touch with you soon & help you solve the problem. Assuring you our best attention, always. Symphony Customer care Verified Support May 19, 2017 Symphony Limited Customer Care's response Dear Deepak, We are happy to affirm that the concerned issue has been resolved successfully to your satisfaction. We would like to take this opportunity to assure you that we are always at your service & would love to assist again, if required. Assuring you our best attention, always. Symphony Customer care | |||||
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+91 79 6621 1111
Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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And after repaired it's again stopped cooling...And so bad customer care response...He gave me particular time to arrive...But he couldn't come...Bad service also...
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