Symphony Limited — Difference between price rates of parts

Address:Kolhapur, Maharashtra, 416001

I want to change cooling pad of my al symphony air cooler named hi cool i. So i logged a service call. Next day i got a call from service centre that the price of the cooling pad is Rs. 650. However when i checked symphony website spare part list, i got to know that the price of the pas is Rs. 431. Then i called customer care, they said that service centre is telling the right price. I finally [protected] symphony about the issue as i im not convinced but still i got no reply. My complain is why so much diffrence between website spare part list and service centre. I suspect some kind of cheating is going on. I also requested symphony to investigate the problem. I'm from kolhapur city, area pincode 416001
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After complaining about the cooler ..
They are just postponing the date of repair . I called on 29th today is 31st till now they didn't come . Daily declineing the date of repair . Worst service

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    Symphony Limited Phone
    +91 79 6621 1111
    Symphony Limited Address
    Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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