[Resolved]  Symphony Limited — Disproportionate charges levied.

Service request no : gh-aq-20d1701.

I requested service of winter cooler as a preventive measure although it had no problem.

I was told the charges are 400 for which i agreed.
Next day i got a call from symphony i also want to change the pads. I said, if necessary you can change the same as well.

After 2 days symphony mechanic came and changed the pad asked me to pay 800 rupees. I asked him what about service of cooler. He refused to do anything else. He even didn't plugged the cooler to power outlet.

He explained 400 rupees for visiting me and 400 for pads.

I had not requested a visit but the service.

I don't find any logic in 400 rupees visit charges as i had not requested a repair but a plain service just before start of summers.

I don't think anybody in this earth can justify charges of 800 rs for installing pads in cooler.