[Resolved] Symphony Limited — New air cooler stop working

Deepnath

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500028

Hello team,
I have purchased a new symphony air cooler touch 35 on 26 march 2017 and motor stopped working from 4 april 2017. Raised service request : hy-sa-9d1700. One service guy came and told me they will replace the motor because it is in warranty period, very unprofessional and worst service from symphony. No positive response from service center. Very much upset and disappointing.

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May 21, 2017

Complaint marked as Resolved

Symphony Limited customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

Symphony Limited Customer Care's response Hello Dear Deepnath,
Thank you for sharing the complaint number with us.
Our team will get in touch with you soon & help you solve the problem
Assuring you our best attention, always.
Symphony Customer care

Verified Support

Apr 19, 2017

Symphony Limited Customer Care's response Dear Deepnath,

We are happy to affirm that the concerned issue has been resolved successfully to your satisfaction.

We would like to take this opportunity to assure you that we are always at your service & would love to assist again, if required.

Assuring you our best attention, always.

Symphony Customer care