[Resolved] Symphony Limited — No response since long | |||||
I have bought symphony storm 70I - 3 years back and this summer it was not working proper so we call for service and the guy(Govind Dabhi-[protected]) came next day after several calls. He came by 8.30 pm on (28/3/17) and he was in so much hurry that he cleaned only down part of cooler and went back, at that night we start cooler and sleep well the next morning i have seen WATER on floor of cooler in my whole house which damage many this including my 10 month old(purchase date:- 18/6/16) IPHONE 5S which was on floor. That day i again call and give my details to that service person but he refuse to come and not receive my calls afterward, i complain again to the agency(Good Luck Electronics-[protected]) and they come after 2days, the new guy told me that service was not done properly and cleaning was also not done well so the upper tray wholes blocked and water leakage every where in my house, THIS IS SO PAINFUL THAT WE BOUGHT A BRANDED COOLER AND GIVE SUCH A DAMAGE LIKE THIS. I tried to give my mobile for service to APPLE as it was under warranty but because of water damage they refuse to do anything, i have lost all my data and 10 year old contacts and many more important notes, there is no value of my phone because of mistake of symphony service person. WHO IS GOING TO PAY FOR MY DAMAGED PHONE, PLEASE ANSWER AS SOON ELSE I AM GOING TO TAKE HARD STEPS ON THIS. i have submit this a long ago and still no response by team even my number is also given. MY DETAILS: Renu Singh - [protected] Was this information helpful? | |||||
May 20, 2017 Complaint marked as Resolved Symphony Limited customer support has been notified about the posted complaint. Verified Support Apr 18, 2017 Symphony Limited Customer Care's response Hello Dear Renu Singh, Please log your complaint here: http://bit.ly/Log_Service Our representative will reach you soon & help you with your query. Assuring you our best attention, always. Symphony Customer Care. | |||||
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