[Resolved]  Symphony Limited — Pump not working after a month

Address:	Hyderabad, Andhra Pradesh, 500086
Website:	www.symphonylimited.com

I have ordered for water pump and got it fixed on 6th March. Its not working from a week and I called the service person and he asked me not raise the request and he'll come and change it. Later in the night he again called and asked me for service charge. I already paid Rs. 800/- for pump and Rs 400/- as a service charge and he is asking it again. I don't see any place on the symphony website to raise the request. I have the receipt and he also said on that day if I face any issues then call him. Now he is behaving like this. His mobile number is [protected](Aleem)

I feel like this is not the right way of dealing with customers. If they do like this soon people start loosing trust on them.