[Resolved]  Symphony Limited — Repair to my air cooler diet 22i model of complaint no. vj-jk-3d17004

Address:

Ahmedabad, Gujarat, 524121

I'm working in satish dhawan space centre, sriharikota, isro. I'm residing in isro [protected]@sullurpeta. Booked a complaint that my symphony air cooler diet 22i model is not starting. A call came from jk shopping, nellore (Koteswara rao - [protected]) claiming to be symphony authorised service centre and the job had been assigned to them. They said that rs.450/- as service charges alone and all other spares extra based on requirement. A guy (Mob. No.[protected]) arrived today (05.04.17) and inspected the cooler. He said he forgot the bill book n would not give one. I didn't agree & called his owner, koteswara rao who agreed to send it later by post. Initially, the technician said a pcb board is damaged which would cost rs.950/-. I agreed to change it. Then, an honey-comb pad costs around rs.700/- was fixed based on my requirement. I argued that the price list is much lower than what they charge. Then, he agreed to charge according to the price list. Later, he broke the submersible pump saying it is spoiled which would cost rs.750/- whereas in the price list it is rs.575/-. When asked, he said it's a big motor and costs more. I agreed for that too. After some time he said the other pcb board is also faulty which would cost another rs.950/-. I got terrible and told him that i would buy a new cooler instead of paying this much and asked to go away n don't fool customers. I paid rs.450/- for all this drama. Horrible experience...