[Resolved]  Symphony Limited — Siveri water dripping out of the cooler

Address:

Valsad, Gujarat, 396170

I have brought one cooler with model name : Silveri and serial no:[protected] on 14 April 2017.
As soon as i started the cooler water started to drip out from the cooler. So I approached the shop from where we had brought it, he says that we cannot do anything in it we are here only to sell and to take care of service call. Contact service center for this.
then I contacted the customer support and lodge a complaint about our problem in it after two days a technician came to your house and cut some plastic parts from it and left the house saying I have completed my job what was suggested to me by my company.
After we started the cooler water started again to drip out of the cooler within few hours of working so I again contacted the customer care and registered a new complain and today on (3 May 2017) after 4 days of complain he came to our house just removed the water sponge and went saying that the water out because of the pressure it is falling from the top. Again the water is dripping from the cooler if you are not able to send a good technician please get me know.
I have brought this cooler for my family to get relaxed in this summer but it is not working and the technician you are sending is not doing anything he comes and leaves the house giving silly excuse I am really frustrated with the answer he provided this is how a technician should do to repair a cooler.
You are providing a code that must be shared once a customer is satisfied but I have never shared the code then also my first request got closed how is that possible could you please explain me this.
This is the last time I am lodging complain if my problem is not solved this time I will approach to consumer court on this regards.
if you want you can contact me at : [protected]
my complain number is SU-UN-30D17001.