Symphony Limited — symphony air cooler model diet 50 t water pump not working

Address:

house no-16,road no-5,east patel nagar, Patna, Bihar, 800001

Dear sir, i have bought a new symphony air cooler model diet 50 t on 26/04/2019. Any defects in the product has to be repaired by the company service engineer. Its water pump is not working from first day of purchase. Hence i have raised service request in the company website vide reference number pa[protected]. After that i have call several time to company customer care but did not get any resolution. As per company policy product is under warranty for one year and any defects has to be repaired. Till now not any solution has been given.