Symphony Limited — Symphony sumo 75 xl desert air cooler

I purchased a symphony air cooler on 16th April through Reliance digital which is 4 days today I check in my status it is written that it is shipped and I am tracking then no update is showing. I am looking at this, I talked to customer care, they speak daily, today you will get customer care service is so useless, can not expect such service, never seen such service which customer care does not have any update, that is no valid region And when I booked the product, even after my order was canceled, the order was booked, first showed this invoice, later it is showing shipped, you give the solution as soon as possible, I am worried about your service.

Order I'd - RDF31050618

Regards
Nandan Kumar Jha