[Resolved] Symphony Limited — Symphony touch 110- water leakage in cooling gone.

Sumit kumar garg

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110044
Website:	www.symphonylimited.com

I bought a symphony touch 110 cooler last month. It start leaking after few days. I raised request to symphony and got the service request no -
ND-GE-30D17002. Technician is keep coming nearly 7-8 times to repair. But problem does not solve at all. Even technician take out each n every part of the cooler and assembled it again. After assembled, it start again leaking and now cooling is gone completely as well.

Now fan is better than this cooler.

Service agency not able to solve the issue and now they are helpless.
Kindly do the needful as company unable to solve the issue.

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Jun 9, 2017

Complaint marked as Resolved

Symphony Limited customer support has been notified about the posted complaint.

Verified Support

May 08, 2017

Symphony Limited Customer Care's response Hello Sumit,
Thank you for sharing the complaint number with us.
Our team will get in touch with you soon & help you solve the problem
Assuring you our best attention, always.
Symphony Customer care

Verified Support

May 09, 2017

Symphony Limited Customer Care's response Dear Sumit,

We are happy to affirm that the concerned issue has been resolved successfully to your satisfaction. We would like to take this opportunity to assure you that we are always at your service & would love to assist again, if required.

Assuring you our best attention, always.

Symphony Customer care