Symphony Limited — Unethical behaviour faulty product

Address:

12 11 223 FLAT NO 303 3RD FLOOR, RESIDENCY WARASIGUDA SECUNDERABAD, SITAPHALMANDI NR ANDHRA BANK ATM, RESIDENCY WARASIGUDA SECUNDERABAD

We have purchase Symphony Duet Mini Powerful Personal Table Cooling Fan on 18th May'2023 from your website, the same has been delivered on 22nd May'2023 and we have started using it, but unfortunately it stopped working next day of delivery which is on 23rd May'23, we raised complaint and your technician has come and told this can't be repair as this model and product has problem, he suggested to go with replacement.

We didn't receive response from company till date. and there is no direct contact number to complain about this issue, we have wrote email on 28th May'2023, but there is no response from them.

Order No : # 50133 dt 18th May'2023, Invoice No : SYMPHN[protected]

Thanks
Madhu