[Resolved] Symphony — My cooler is not working and i just purchased it. | |||
Hi Team, I bought Hi Cool i symphony air cooler on 13th May and very first day the LED indicator for cooling was not working and after 3-4 days the remote stopped working. I called your team and they came and changed the LED and told me that they don't have remote in their inventory and will provide us next day. Till date i didn't get the remote. I called them even last week but still no one came at my home yet. This is total unprofessional and unethical of doing business. Also i was not expecting these problems within 30 days of purchase. Please do the needful. Following were the complaint # so far: FA-VK-13F14023 FA-SH-2F14012 Richa [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Symphony Limited customer support has been notified about the posted complaint. | |||
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+91 79 6621 1111
Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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Your complaint has already been forwarded to symphony authorized service center & under resolution. We appreciate your patience & cooperation.
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www.symphonylimited.com