[Resolved]  Symphony — Repair service

Address:Mumbai City, Maharashtra

Have complained for the repair of its coolers several times. Every time they just come, see the cooler and make a report and leave. And after few weeks they call again saying you had complained what is the problem, instead of checking the old report and then calling us. They are so stupid to ask again the problem instead of asking the address again so they can come themselves and see what is the problem as we are not technician and that is why we complain in the first place. And months will pass by and warranty will be voided too. Even in such situation you want to pay and get the problem fixed but company people will tell you that parts of this model are not available. So basically they don't give you service, then they don't have parts. Then why is there a customer service ? Just write use and throw items only, if it gets messed up then just buy new.
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Aug 14, 2020
Complaint marked as Resolved 
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    Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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