[Resolved]  Symphony — W70 mobile touch pad not working and Customer servise guys just delaying to repair it

HI this is wasim akram . i have a mobile symphony w70 but after using three month its touch pad is not worinig. i went to customer Service Mirpur 10. they inform me that they will fix it by 30th oct. but when I call today they infrom me that come to 6th october then they will inform me it is ready or not? my question is it the way to deal with customer? you need to know how essential a mobile today and you are killing my 15 days . my email ID is [protected]@yahoo.com Mob [protected] if i will not get my mobile on that day i will loose my trust on this brand