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Syndicate Bank — amount not received but account debited

Address:Ms.Akshatha A E,4th cross,Devinagar,Kannurammalayout, Bangalore, Karnataka, 560094

I have lodged complaint regarding my account being debited on withdrawal of cash whereas amount was not despatched in the atm machine.
Date of txn :06.02.2019
Amount :rs.3100/-
Branch has raised complaint and the response received us not satisfied. The images of the complaint and the reply are being attached for your reference. We would like to go for arbitration.
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Syndicate Bank customer support has been notified about the posted complaint.
Apr 22, 2019
Updated by suriya phrabha Kindly provide us the status of the complaint
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