Syndicate Bank — excess amount cut by syndicate bank, dav branch, bulandshahr

Address:

Bulandshahr, Uttar Pradesh, 203001

Respected sir/madam,
1- applicant has lodged online complaint to bank and to banking ombudsman too but of o use that’s why this complaint.
2- applicant has an account no [protected] in syndicate bank, dav branch, bulandshahr.
3- applicant had deposited 17 lakh rupees in bank fixed deposit for ten years as per following details

Fd no date amount - in lakh fixed @ %
[protected]/ (1) 07.06.2011 10, 000, 00 9.50
8651/403/173/ (1) 10.01.12 5, 00, 000 9.25
8651/403/108/ (2) 25.04.12 2, 00, 000 8.50

4- applicant was taking quarterly interest from the above said fix deposits.
5- recently in the month of august 2017, applicant has required some money for his urgent personal work and requested to syndicate bank, dav branch, bulandshahr for premature withdrawal of the above said 3 fd’s.
6- bank agreed to the request of applicant and but after withdrawing the above said fd’s applicant came to know that bank has cut the 5 to 6 percent fd amount as penalty. The details of amount received against his fd’s by applicant is as follows-

Fd no date fd amount (In lakh) amount received by applicant - in lakh
[protected]/ (1) 07.06.2011 10, 000, 00 9, 46, 000
8651/403/173/ (1) 10.01.12 5, 00, 000 4, 76, 000
8651/403/108/ (2) 25.04.12 2, 00, 000 1, 90, 000

7- as per the best of applicant knowledge bank may cut only 1 percent amount as penalty but it cuts excess amount which comes to around 5-6 percent.
8- applicant showed his disagreement with bank but bank officials raise their hands and said “they are helpless as the work of bank is online and software is automatically cutting the amount and they cannot do anything”. Applicant talked to divisional office also about his problem but of no use.
9- due to urgency applicant received the money under protest but it is a clear cut fraud committed by the syndicate bank, dav branch, bulandshar with the applicant..
10- applicant has also filed an online complaint at syndicate bank customer care but of no use. (Copy of online complaint is attached for your perusal).
11- in view of above you are requested to take cognigence of the offence committed by the bank and instruct the syndicate bank, dav branch, bulandshahr to return of excess amount cut by the bank to applicant asap as it is applicant’s hard earn money for which bank was also cutting tds and applicant was depositing the applicable taxes.
12- an early action will be appreciated.

Thanking you.
Yours faithfully

Sanjeev shekhar sharma
320-322, teachers colony
Bulandshahr-203001
Mobile: [protected]